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Add a reply View Replies (8)

Resolved Import script fails

  1. NielsHenrik
    NielsHenrik
  2. General
  3. Tuesday, February 28 2017, 09:05 AM
I am trying to import 415 users using the import users script. I have created a csv file (attached). When I try to run the script . nothing gets imported. When I click Import, the system immediately displays a very simple page with only three options (links) in the upper left corner:
User fields
Users
Import users.

please advice.
Responses (8)
admin
admin Accepted Answer
Admin
Hi,
can you please provide me your CSV with 2/3 example rows?
NOTE: this forum allow only images and Zip files, so to upload CSV you need first to create an archive.
  1. more than a month ago
  2. General
  3. # 1
NielsHenrik
NielsHenrik Accepted Answer
here is the complete csv in zip format.
  1. more than a month ago
  2. General
  3. # 2
admin
admin Accepted Answer
Admin
Hi,
ok CSV seems correct, have you some custom User or Easy Profile plugin?
When there is a broken page usually PHP register an error in error logs, can you please provide me last 10 row of PHP error Log?

if not, can you please post me your site details to check this problem? you can use the form below the reply in "Site Details" tab
  1. more than a month ago
  2. General
  3. # 3
NielsHenrik
NielsHenrik Accepted Answer
Content Protected
  1. more than a month ago
  2. General
  3. # 4
admin
admin Accepted Answer
Admin
Hi,
this is Joomla logs, not PHP Error Log.
You should find it via cPanel.
  1. more than a month ago
  2. General
  3. # 5
NielsHenrik
NielsHenrik Accepted Answer
site details enclosed
  1. more than a month ago
  2. General
  3. # 6
admin
admin Accepted Answer
Admin
I found a bug in Basic version, seems to missing the library "parsecsv.lib.php" into folder /components/com_jsn/helpers.

Now I have manually copied this file in your site, try now please.

We will fix this in next release ;)
  1. more than a month ago
  2. General
  3. # 7
NielsHenrik
NielsHenrik Accepted Answer
Now the import runs. Thanks
  1. more than a month ago
  2. General
  3. # 8
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