Support

    You are here:  
  1. Home
  2. Support
  3. one page registration BUT tabed layout for editing
Toggle Submenu
  1. Forums
  2. Recent
  3. Categories
  4. Tags
  5. Users
  6. Badges
Support is currently Offline
Support Offday
Today is our off day. We are taking some rest and will come back stronger tomorrow. Promise!
Official support hours:
Monday To Friday except Saturday and Sunday
From 09:30 To 17:00
Our current time: Sunday 3:29 pm
Add a reply View Replies (13)

Resolved Import User from CSV

  1. tonnick
    tonnick
  2. Support
  3. Wednesday, March 25 2015, 09:52 AM
hello,

I removed from my CSV username and password to let the system generate it but I does not import anything.

Could you please check if there is any issue in syntax ? thx !
Responses (13)
tonnick
tonnick Accepted Answer
Basic
ok I understand now. I had to encode in UTF-8 without BOM

I did that and I can import perfectly.thx for your great and fast support.
  1. more than a month ago
  2. Support
  3. # 1
admin
admin Accepted Answer
Admin
Hi,
sorry for late.

we have attached here your file edited, please try these two alternative:
1. Copy first row from my file to your file

2. Copy content from your file to my file (leave my first line)
Attachments (1)
socios_test2.zip
  1. more than a month ago
  2. Support
  3. # 2
tonnick
tonnick Accepted Answer
Basic
hello

sorry to insist, but it's quite urgent. by the way, I updated to latest Easy Profile Basic 1.3.8 with latest Joomla! 3.4.1
  1. more than a month ago
  2. Support
  3. # 3
tonnick
tonnick Accepted Answer
Basic
trying and trying and no luck. I cannot import. always same error
  1. more than a month ago
  2. Support
  3. # 4
tonnick
tonnick Accepted Answer
Basic
Im am using notepad++ editor, I retyped firstname, save, and no luck

Could you please send me the file you made ? thx !
  1. more than a month ago
  2. Support
  3. # 5
admin
admin Accepted Answer
Admin
Missing some required fields: Name or Firstname
me too, but I have retyped "firstname" on first row with a text editor and now works (there is some strange char at the beginning of the file)
  1. more than a month ago
  2. Support
  3. # 6
tonnick
tonnick Accepted Answer
Basic
arf, after converting same file, I have now

Error
Missing some required fields: Name or Firstname :/
  1. more than a month ago
  2. Support
  3. # 7
admin
admin Accepted Answer
Admin
Sorry screenshot
Attachments (1)
Schermata 2015-03-25 alle 10.51.18.png Schermata 2015-03-25 alle 10.51.18.png
  1. more than a month ago
  2. Support
  3. # 8
admin
admin Accepted Answer
Admin
Hi,

1. caracters as ñ are not imported (it's important as my users are spanish)
For me works (see screenshot, I have added this char into previous file), but I think this depends from charset uses for CSV file, try to use UTF8.

where can I find the text of the mail sent to user in order to modify it ?
We use default Joomla emails, the language constants are:
COM_USERS_EMAIL_ACCOUNT_DETAILS -> Subject Text
COM_USERS_EMAIL_REGISTERED_BODY -> Body Text
  1. more than a month ago
  2. Support
  3. # 9
tonnick
tonnick Accepted Answer
Basic
Content Protected
  1. more than a month ago
  2. Support
  3. # 10
tonnick
tonnick Accepted Answer
Basic
hello

email does not exists. but maybe there is some misconfiguration. Which configuration would be necesary to have a good import ?
  1. more than a month ago
  2. Support
  3. # 11
admin
admin Accepted Answer
Admin
Hi,
we have tried on our test site and works. Please check if user with "[email protected]" email not exists or check option "Overwrite existing user".

if option "Overwrite existing user" is not checked and exist user with same email than Import Plugin do nothing.
Attachments (1)
Schermata 2015-03-25 alle 10.03.37.png Schermata 2015-03-25 alle 10.03.37.png
  1. more than a month ago
  2. Support
  3. # 12
tonnick
tonnick Accepted Answer
Basic
I did not take the file. here is the content :

firstname;lastname;email;DNI;direccion;poblacion;codigo_postal;centros_de_interes;numero_socio
Fabien Georges;Galiana andre;[email protected];XXXXXXXX;c/ princep de Bergara 55, 1-2;L'Hospitalet;;;84
  1. more than a month ago
  2. Support
  3. # 13
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.
Sorry, the discussion is currently locked. You will not be able to post a reply at the moment.

Request Support

Support is currently Offline
Ask a Question
Official support hours:
Monday To Friday except Saturday and Sunday
From 09:30 To 17:00

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.

We use a few cookies

Our site uses non fat, delicious cookies which help us improve your user experience. You can read more about it in our Legal page.