Support

  1. oharris
  2. Support
  3. Tuesday, September 08 2015, 02:05 PM
There seems to be an issue with the Registration and Login forms. When filling in the fields (http://www.tvjsn.com/demo/account.html), I have to press the letters of my keyboard hard or at times over and over.

If you enter actual information with proper spelling. Eg., type an email address like [email protected]. some characters from keyboard you will have to enter twice as it does not register properly, using Firefox. Other browsers are Ok. Just Firefox it seems. So filling up the form in Firefox a user will have errors as some of the characters are not entered although the keys/characters were pressed. Please help.
References
  1. http://www.tvjsn.com/demo/account.html
admin Accepted Answer
Admin
Hi,
I have tried with firefox and seems a javascript problem.

This is not due to Easy Profile, login form is the same of Joomla, Easy Profile do nothing on this page. I'm sorry but we can't help you :(
  1. more than a month ago
  2. Support
  3. # 1
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.
Sorry, the discussion is currently locked. You will not be able to post a reply at the moment.

Request Support

Support is currently Offline

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.