Easy Profile - Joomla Extension

Support

Support is currently Offline

Support Offday

Today is our off day. We are taking some rest and will come back stronger tomorrow. Promise!

Official support hours:

Monday To Friday except Saturday and Sunday
From 09:30 To 17:00
Our current time: Sunday 12:30 pm

Add a reply View Replies (2)

Resolved Issues with proximity search

sussexpcworks
General
Wednesday, October 14 2020, 03:45 PM

I have recently update to the latest version of easy profile 2.9.1 fron 2.4.11 and have updated joomla to the latest version. You helped me when I initially set up the site ( https://www.easy-profile.com/support/maps-search-sometimes-returns-empty-results.html ).

The issue I have is that with Chrome ( 86.0.4240.75 ) and edge ( 86.0.622.38 ) the proximity search on this page works perfectly https://gaia.sussexpcworks.com:8011/simplesearch.html. If I use firefox (81.0.2) it sometimes works. For example if I tye Storrington into the Proximity to field on first landing on the page I dont get the Google list of possible locations. If I then do a Ctrl F5 I get the drop down list.

Video of the isuue here here https://www.sussexpcworks.co.uk/images/video/ff-ch-edge.mp4

I have made the change in the previous thred ( blur: false ).

This does not happen with the live site https://gameanglinginstructors.co.uk/simplesearch.html with older version of Joomla/Easy profile

Your help

google map

Responses (2)

sussexpcworks Accepted Answer

Thanks. That works...

Charles

more than a month ago
General
# 1

admin Accepted Answer

Admin

Thanks for report it, this seems a firefox bug...sometime it does not trigger "load" state for async javascript script.

In the recent versions we have change the way as gmap script is loaded to improve the website performance.

In the meantime we find a solution you can add following javascript code to your script (normally this is manageable from template options):

jQuery(window).load(function(){

    if (typeof ep_gmap_loaded !== 'undefined') {

        ep_gmap_loaded.callback();

    }

});

more than a month ago
General
# 2

Page :
1

There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Please login to post a reply

You will need to be logged in to be able to post a reply. Login using the form on the right or register an account if you are new here. Register Here »

Forgot Password?

Request Support

Ask a Question

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.