Support

    You are here:  
  1. Home
  2. Support
Toggle Submenu
  1. Forums
  2. Recent
  3. Categories
  4. Tags
  5. Users
  6. Badges
Support is currently Offline
Support Offline
It's past support hour. We are taking some rest and will come back stronger tomorrow. Promise!
Official support hours:
Monday To Friday except Saturday and Sunday
From 09:30 To 17:00
Our current time: Tuesday 9:31 pm
Add a reply View Replies (4)

Resolved Multiple issues with links

  1. cboyd213
    cboyd213
  2. General
  3. Tuesday, May 05 2015, 06:20 AM
If I click any of the links on the left side of profile, all of them go to a all white blank page. See Attached.

Easy Profile Pro 1.3.9
Social Network 1.0.8

MySQL 5.6.21
PHP 5.5.11
IIS 8
Joomla 3.4.1
Attachments (1)
Capture.PNG Capture.PNG
Accepted Answer
admin
admin Accepted Answer
Admin
Hi,
try to check this:
- Go to Administration->Extensions->Plugin Manager
- Search for "Easy Profile - Author plugin"
- Click on Easy Profile - Author plugin and check parameter "Show Avatar"

if this parameter is ok then post me your site details*, we will check this problem

* You can use the form below the reply in "Site Details" tab
  1. more than a month ago
  2. General
  3. # Permalink
Responses (4)
cboyd213
cboyd213 Accepted Answer
Thank you. After making these changes for some reason the Avatar is no longer showing for some reason on blog post.
Any idea why?
  1. more than a month ago
  2. General
  3. # 1
admin
admin Accepted Answer
Admin
Hi,
try to set the menu item of type User Manager->Registration to Guest access only

if you have a menu item of type User Manager->Registration and missing menu item of type User Manager->Edit Profile Joomla redirect edit profile page on registration menu item id and return this error as if you register a new user with same password.
  1. more than a month ago
  2. General
  3. # 2
cboyd213
cboyd213 Accepted Answer
Thank you that worked.
Do you know why I can't edit my profile?


I keep getting the error
WARNING
The email address you entered is already in use or invalid. Please enter another email address.
  1. more than a month ago
  2. General
  3. # 3
admin
admin Accepted Answer
Admin
Have you created menu item of type Easy Profile -> Social Network?

if yes, please post me your site details*, we will check your configuration ;)

* you can use the form below the reply in "Site Details" tab
  1. more than a month ago
  2. General
  3. # 4
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.
Sorry, the discussion is currently locked. You will not be able to post a reply at the moment.

Request Support

Support is currently Offline
Ask a Question
Official support hours:
Monday To Friday except Saturday and Sunday
From 09:30 To 17:00

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.

We use a few cookies

Our site uses non fat, delicious cookies which help us improve your user experience. You can read more about it in our Legal page.