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Resolved My Profile Link blank after update

kram
Support
Friday, May 22 2015, 10:47 AM

Hello,

I am having an issue with the redirect URL after a user updates his/her profile.
After the update button is click the user is directed to the following URL

https://www.schoolguide.co.za/my-profile/mark.brindley.html.html

This page is blank.
Note the double .html and user.name
If i remove the one .html the page is still blank.
If i click the back button to the update page i see the following message

Message
Profile successfully saved.

More Info

I have a menu item - Easy Profile - User Profile = my-profile.html
I have a menu item - User Manager - Edit User Profile = edit-my-profile.html

Both Menus items have an access level for Registered Users

I expected the after up page redirect to my-profile.html

Any help will be greatly appreciated.

Responses (3)

admin Accepted Answer

Admin

Ok,
I found, this problem happen on some environment, please replace /components/com_jsn/router.php with attached files.

We will apply this patch in next release

more than a month ago
Support
# 1

kram Accepted Answer

Hello,

Thanks yes it does work for the user kram
However the problem seems to be when a user has a special char in the name.
so in the case of my first example - mark.brindley.html.html

When i change the user name to markbrindley the link works correctly.

I suspect this will be the same for a hyphen.

ps: i sent you the log-in details for that user in site details.

more than a month ago
Support
# 2

admin Accepted Answer

Admin

Hi,
sorry but I have tried now and works. after update it will redirect on https://www.schoolguide.co.za/my-profile/kram.html

more than a month ago
Support
# 3

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