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Resolved new radio field problem while recording

  1. zuotoski
    zuotoski
  2. Support
  3. Saturday, May 17 2014, 08:29 PM
Hi!

I just added a new radio field, with the following configuration:

0|Outros
1|Promoters
2|Pilotos e equipes

Conditions:
If custom value equal 0 - add user to Joomla Registered group.
If custom value equal 1 - add user to Joomla Registered and Joomla Promoters Groups
If custom value equal 2 - add user to Joomla Registered and Joomla Pilotos groups

Set is as
Published - Yes
Required - Yes
Visible on profile - Yes
Visible on Edit Profile - No
Visible on registration - Yes
Searchable - Yes
Access level - Public

When I try to edit a user in backend, to set this field to "Promoters" and save it, it takes a few seconds and then stops loading with a white screen, after a refresh it loads the users list again, but the new field is not recorded.

I had to set the field to Not required to be able to edit the profile, but even if I change the user from a group to another, it does not record this change.

Any tips?

Thanks
Accepted Answer
admin
admin Accepted Answer
Admin
Hi,
I have found a bug in usergroups assign, on monday we will release new version. (not work well with multiple usergroups)

Anyway you have set this:
Conditions:
If custom value equal 0 - add user to Joomla Registered group.
If custom value equal 1 - add user to Joomla Registered and Joomla Promoters Groups
If custom value equal 2 - add user to Joomla Registered and Joomla Pilotos groups

This is wrong because the conditions have 2 way, for example if user choose 0 happen this:
- condition 1 add Registered group
- condition 2 remove Registered and Joomla Promoters Groups
- condition 3 remove Registered and Joomla Pilotos groups
Result: no usergroup

Try to set this:
If custom value equal 0 - do nothing
If custom value equal 1 - add user to Joomla Promoters Groups
If custom value equal 2 - add user to Joomla Pilotos groups

The Registered group is always assign to new user. this is set into Users->User Manager->Options->Group for new user
  1. more than a month ago
  2. Support
  3. # Permalink
Responses (10)
zuotoski
zuotoski Accepted Answer
Hi,

I'll do some tests.

Thanks.
  1. more than a month ago
  2. Support
  3. # 1
admin
admin Accepted Answer
Admin
Hi,
I have found the problem and fixed on your site, we will include this patch in next release of Easy Profile. thank you for your availability.;)
  1. more than a month ago
  2. Support
  3. # 2
zuotoski
zuotoski Accepted Answer
Hi,
It will be a production site after june, 15th. For now, it is ok to make some tests.
  1. more than a month ago
  2. Support
  3. # 3
admin
admin Accepted Answer
Admin
Hi make some test, and on my test site this problem this not happen.

Can I make some test on your site, is a test or production site?
  1. more than a month ago
  2. Support
  3. # 4
admin
admin Accepted Answer
Admin
I understood and tried. you're right, the problem occurs because the field is not in the edit form.

We will fix in next release.
  1. more than a month ago
  2. Support
  3. # 5
zuotoski
zuotoski Accepted Answer
Content Protected
  1. more than a month ago
  2. Support
  3. # 6
admin
admin Accepted Answer
Admin
Hi,
I have tried on your site with Support account and work.:(
  1. more than a month ago
  2. Support
  3. # 7
zuotoski
zuotoski Accepted Answer
Hi!
I've done what you've told me and things seemed to work properly, but after a few users started to edit their own profiles, it only keeps the Registered group, other groups are deactivated.

For example:

User Alex has chosen value 2 whn he was registering himself (so, he was registered as Pilotos e equipes Group and the default Registered Group)

When user Alex edits his own profile and saves it, he no longer is part of the group Pilotos e Equipes, he is a member of Registered only after this.

Is it my logic that is still off?

Thanks.
  1. more than a month ago
  2. Support
  3. # 8
zuotoski
zuotoski Accepted Answer
Content Protected
  1. more than a month ago
  2. Support
  3. # 9
zuotoski
zuotoski Accepted Answer
Content Protected
  1. more than a month ago
  2. Support
  3. # 10
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