hi,
please post me your site details, we will check your site
You can use the form below the reply in "Site Details" tab.

Hi,

Due to possible security issues, for now I don't like to give away site details (even in private form) to anyone

even the access to the frontend?

Please reply to these questions:
- Have you some error message after update some profile?
- This happen on frontend and backend?
- You have some conditions to hide/show some core field?
- after try to save profile you have some error/warning in PHP logs?
- such as third-party components are installed in addition to Easy Profile?

Hi,
with your credential I get this message "Warning - You can't access the private section of this site."

So I have tried to register a new account but require Admin approval

Strangely the account I gave you was registered to no group even if I set the same data of another working account. Anyway, now that account works and I have also activated your new account.

Hi,
have you some condition to add/remove from Registered default usergroup* ?

*this default usergroup is set into Users->User Manager->Options

Hi-

I decided to piggy back on this thread because I am having this problem as well. I am using Joomla 3.4.4 and Easy Profile 1.3.11. I cannot add new users because none of the Easy Profile data is being saved and the First name and Last Name are not being preserved. I cannot add an Avatar either.

Please let me know what you need to fix this. I need to add a new staff member and cannot!

Thanks.

Hi karen,
can you please post me your site details to check this? you can use the form below the reply in "Site Details" tab.

Hi,
sorry but we can't check, FTP access not works, also can you please give me permission to see plugins?

Hi,
the problem is into skeleton plugin, there is something that not work in your code. If you disable this plugin Easy Profile works correctly.

We have checked your skeleton plugin and this produce an exception:
Table 'uucov_test.jos3_jsn_users' doesn't exist SQL=SELECT COUNT(*) FROM `jos3_jsn_users` WHERE `spouse_partner_name_m` = '925' AND `id` = ''

On your skeleton.php there are many occurrences for "jos3_jsn_users" table. But this table seems not exist.

urg. I even looked at the skeleton plugin because I thought it most likely was the culprit and totally missed that! Wrong prefix for the tables. Thanks for being a second set of eyes and catching that.