Support

  1. janman
  2. Support
  3. Thursday, November 26 2015, 12:45 PM
I am not receiving any email confirmation regarding registration.
When i log on to the joomla user manager the user is blocked by default.
janman Accepted Answer
Basic
Working now
Thanks
  1. more than a month ago
  2. Support
  3. # 1
janman Accepted Answer
Basic
Let me check with the hosting company, I will get back to you asap
  1. more than a month ago
  2. Support
  3. # 2
admin Accepted Answer
Admin
hi,
this is not due to Easy Profile.

Easy Profile extends Joomla users management, registration page and process are the same of Joomla (tabs are generated with JavaScript and custom fields added with user plugin), so email are sent by Joomla and not Easy Profile.

Also I have make this test:
- disabled all Easy Profile plugins (now Easy Profile do nothing)
- register an account without Easy Profile
- same issue, no email received
  1. more than a month ago
  2. Support
  3. # 3
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.
Sorry, the discussion is currently locked. You will not be able to post a reply at the moment.

Request Support

Support is currently Offline

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.