Support

  1. stip
  2. Support
  3. Thursday, September 09 2021, 04:26 PM
Hi guys,

I have setup a userlist a while ago as test.
It worked and now after a couple weeks i can't get any profile.
I have used Easy profile on many website's so am quit known with it.
Now the pages stays empty.

I think i am overseeing something that enables the users to shown but i do not know what.
It is quite a complex website.

Could you help-out?
References
  1. https://academy.breathworkmasterclass.com/en/coaches
stip Accepted Answer
Hi guys,

Anybody here to help me out?
I am also willing to pay for support.
I do not expect you help me out for free :-)
  1. more than a month ago
  2. Support
  3. # 1
admin Accepted Answer
Admin
Hi and sorry for late reply, we had a technical issue, so we have not received a ticket notification.

I do not expect you help me out for free :-)
This is something covered by our support :)

Unfortunately credentials does not works so I'm not able to check this.
  1. more than a month ago
  2. Support
  3. # 2
stip Accepted Answer
Content Protected
  1. more than a month ago
  2. Support
  3. # 3
admin Accepted Answer
Admin
Hi,
found the issue.

You have a field with alias "language", unfortunately this alias name should be reserved because it is a common name used in many parts of Joomla and it create conflict.

Now I have unpublished this field and seems to works.

If you need to change the field's alias and you cannot recreate the field then just let me know so I'll send you some instructions
  1. more than a month ago
  2. Support
  3. # 4
stip Accepted Answer
Thank you so much for your help!
  1. more than a month ago
  2. Support
  3. # 5
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