Easy Profile - Joomla Extension

Support

Support is currently Offline

Support Offline

It's past support hour. We are taking some rest and will come back stronger tomorrow. Promise!

Official support hours:

Monday To Friday except Saturday and Sunday
From 09:30 To 17:00
Our current time: Friday 6:26 am

Add a reply View Replies (1)

Resolved onUserAfterSave event Trigger

webarts
Support
Friday, April 28 2017, 06:58 AM

Hello .

i am facing a problem with a plug in and easy profile component .

To be more specific i am using

TM Joomla Extensions - Mailchimp User Auto Add plug in to send to mailchimp the usergroup of a register user.
Plug in parameters here

The problem is that we have 2 user group and only the one group its been sent to mailchimp as you can see from my screenshots below

we have 2 user groups for register users

The groups of a user in joomla

what has been sent to mailchimp (the second usergroup is missing)

and i notice the following.

EasyProfile does not use the Joomla Framework to updates the usergroups of a user but you are using your own events with a result the other plug ins are not able to read the changes .

To solve the problem could you please after the update of a user group to trigger the onUserAfterSave event so the other plug in to be able to run again ?

pls let me know if you can do this amendment

Responses (1)

admin Accepted Answer

Admin

Hi,

EasyProfile does not use the Joomla Framework to updates the usergroups of a user but you are using your own events with a result the other plug ins are not able to read the changes .

this is not true, Easy Profile add / remove from usergroups during "onUserAfterSave" event. This is normal, Easy Profile extends Joomla User Management (not replace), so after user update his profile then Easy Profile store data (and usergroups)

To solve the problem could you please after the update of a user group to trigger the onUserAfterSave event so the other plug in to be able to run again ?

Of course this is not possible, otherwise you should have infinite loops in some case.

I don't know where is the solution because we not have experience with Mailchimp User Auto Add plugin, but have you tried to set correctly the order of user plugins from Extensions->Plugins? Mailchimp User Auto Add plugin should be ordered after Easy Profile - Users Plugin

more than a month ago
Support
# 1

Page :
1

There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Please login to post a reply

You will need to be logged in to be able to post a reply. Login using the form on the right or register an account if you are new here. Register Here »

Forgot Password?

Request Support

Ask a Question

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.