Support

    You are here:  
  1. Home
  2. Support
Toggle Submenu
  1. Forums
  2. Recent
  3. Categories
  4. Tags
  5. Users
  6. Badges
Support is currently Offline
Support Offline
It's past support hour. We are taking some rest and will come back stronger tomorrow. Promise!
Official support hours:
Monday To Friday except Saturday and Sunday
From 09:30 To 17:00
Our current time: Friday 1:18 am
Add a reply View Replies (5)

Resolved Please enter a valid email address

  1. wilfred-galea
    wilfred-galea
  2. General
  3. Wednesday, June 13 2018, 12:52 PM
Hi, Users cannot register as they are getting - Error Registration failed: Please enter a valid email address. Even updating profile, user gets - Warning
Profile could not be saved: Please enter a valid email address.

Any email address used is getting these errors.

Any ideas are really most welcome and appreciated.

Thanks
Wilfred Galea
Responses (5)
wilfred-galea
wilfred-galea Accepted Answer
Pro
Thank you so much!!! It worked!!!

Cheers
Wilfred Galea
  1. more than a month ago
  2. General
  3. # 1
admin
admin Accepted Answer
Admin
Hi,
Email field (alias: email) must be enable, it is required by Joomla. You should not be able to disable it. Have you disabled it from DB?

Anyway change status is not allowed so the only way to re-enable it is from DB, you can launch a query like
UPDATE #__jsn_fields SET published = 1 WHERE id = 7


Alternatively we can help you by doing this but we need a backend access
  1. more than a month ago
  2. General
  3. # 2
wilfred-galea
wilfred-galea Accepted Answer
Pro
Hi,

From Where do I see any error message?

I am thinking it might be that the default e-mail address in user fields cannot be published - it is faded. So I added another user field for email address but I cannot check it as core. Could it be this?

Regards
Wilfred
  1. more than a month ago
  2. General
  3. # 3
wilfred-galea
wilfred-galea Accepted Answer
Pro
Hi,

From where do I see the error message?

However, I did have a problem with email entry in user fields. The core email could not be saved - it is faded and cannot be saved so I added another entry but I cannot mark it as core. Could it be this that is causing this?

Regards
Wilfred
  1. more than a month ago
  2. General
  3. # 4
admin
admin Accepted Answer
Admin
Hi Wilfred,
have you some error message in Components->Easy Profile?
  1. more than a month ago
  2. General
  3. # 5
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Request Support

Support is currently Offline
Ask a Question
Official support hours:
Monday To Friday except Saturday and Sunday
From 09:30 To 17:00

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.

We use a few cookies

Our site uses non fat, delicious cookies which help us improve your user experience. You can read more about it in our Legal page.