Support

    You are here:  
  1. Home
  2. Support
  3. Badges
Toggle Submenu
  1. Forums
  2. Recent
  3. Categories
  4. Tags
  5. Users
  6. Badges
Support is currently Offline
Support Offline
It's past support hour. We are taking some rest and will come back stronger tomorrow. Promise!
Official support hours:
Monday To Friday except Saturday and Sunday
From 09:30 To 17:00
Our current time: Friday 6:16 pm
Add a reply View Replies (12)

Resolved Please help

  1. devdan
    devdan
  2. Bug Report
  3. Tuesday, October 14 2014, 09:09 AM
Hello,

I've been playing around with social network for a another website I'm doing and I'm extremely impressed so far. just a couple of things I need help with.

1. Noticed when uploading an image (newsfeed) I get posted by %s and not link to profile name. Pic attached

2. Menu display in responsive layout view not displaying correctly. Pic attached

3. I've read it here before but for the life of me can't find it. How do I change album layout (black background) to the standard lightbox look without menu? being a very white site it looks rather odd with my theme.

Thanks,
DevDan
Attachments (1)
postedby.png postedby.png
Accepted Answer
admin
admin Accepted Answer
Admin
Hi,
errors 1,4
I don't know because this happened but I disable "Shortcodes Ultimate" plugin the problem gone.

Photo Lightbox
The photo view is not a lightbox but simple page, you see black page because it is managed by CSS, see your site now.
what have I done:
- Backup file /media/socialnetwork/theme/blue/css/main.css into /media/socialnetwork/theme/blue/css/main_original.css
- on file /media/socialnetwork/theme/blue/css/main.css I have commented lines 2010-2078,2017,2018,2141; these lines make a style of photo page.

problem 2 (menu responsive)
This is a conflict with your template classes, to solve this I have added follow line at the of file /media/socialnetwork/theme/blue/css/main.css 
.jsn_social .box1, .jsn_social .box2, .jsn_social .box3, .jsn_social .box4{padding:0px;}
  1. more than a month ago
  2. Bug Report
  3. # Permalink
Responses (12)
devdan
devdan Accepted Answer
2nd attachment
  1. more than a month ago
  2. Bug Report
  3. # 1
devdan
devdan Accepted Answer
Just found another issues that's likely linked to issue 1.

4. Messages in pull down menu display - New Messages (%s) (image attached)

Just to confirm I'm using latest joomla 3.3.6 and EasyProfile 1.3.4.
  1. more than a month ago
  2. Bug Report
  3. # 2
admin
admin Accepted Answer
Admin
Hi,
errors 1,4: I think same issue but we must be investigate because we have not any other report on this.

errors 2,3: Some conflict with our template CSS

To solve errors 2,3 we need only link to see your site, for errors 1,4 we need Backend and FTP access. (you can use the form below the reply in "Site Details" tab)
  1. more than a month ago
  2. Bug Report
  3. # 3
devdan
devdan Accepted Answer
Content Protected
  1. more than a month ago
  2. Bug Report
  3. # 4
devdan
devdan Accepted Answer
Also noticed breadcrumbs don't display correct paths within social network.. Not huge but just don't want to confuse google crawls if i can help it..
  1. more than a month ago
  2. Bug Report
  3. # 5
devdan
devdan Accepted Answer
Content Protected
  1. more than a month ago
  2. Bug Report
  3. # 6
devdan
devdan Accepted Answer
I know Its a pain but can you think why Shortcodes Ultimate plugin could be conflicting with Social network? I only ask because its part of the paid template. If I don't have it I loose alot of time saving features I'd like to use..
  1. more than a month ago
  2. Bug Report
  3. # 7
admin
admin Accepted Answer
Admin
Hi,
we need to investigate, to do this we need to have FTP access to see source code of this plugin. You can re-enable the FTP account? ;)
  1. more than a month ago
  2. Bug Report
  3. # 8
devdan
devdan Accepted Answer
Content Protected
  1. more than a month ago
  2. Bug Report
  3. # 9
devdan
devdan Accepted Answer
Hi,
Wondering if you found a solution yet? Shortcodes dev has given up trying to find what the conflict is.
  1. more than a month ago
  2. Bug Report
  3. # 10
admin
admin Accepted Answer
Admin
Hi,
we have make some test.

Unfortunately there is no simple solution because both use a function with the same name "__"

in your plugin is declared into file /plugins/system/bdthemes_shortcodes/config/inc/wp_override.php at line 64.

You may ask to Shortcodes developers to remove this function and use JText::_(); directly, this is a fast fix.
We can't change this because it's part of our Framework
  1. more than a month ago
  2. Bug Report
  3. # 11
devdan
devdan Accepted Answer
Content Protected
  1. more than a month ago
  2. Bug Report
  3. # 12
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.
Sorry, the discussion is currently locked. You will not be able to post a reply at the moment.

Request Support

Support is currently Offline
Ask a Question
Official support hours:
Monday To Friday except Saturday and Sunday
From 09:30 To 17:00

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.

We use a few cookies

Our site uses non fat, delicious cookies which help us improve your user experience. You can read more about it in our Legal page.