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Add a reply View Replies (10)

Resolved Privacy Control not working

  1. rayjbarrett
    rayjbarrett
  2. General
  3. Tuesday, March 02 2021, 02:01 PM
The privacy control option is not clickable on our new Helix Ultimate theme. The button shows on the frontend but it is not clickable. See screenshot: https://tinyurl.com/ya8mah5c
Would you please assist?
Thank you.
Responses (10)
admin
admin Accepted Answer
Admin
Hi,
can you please post me your registration link to check this? if yes then you can use the form below the reply in "Site Details" tab (I need only site url, you can ignore all others informations)
  1. more than a month ago
  2. General
  3. # 1
rayjbarrett
rayjbarrett Accepted Answer
See details
  1. more than a month ago
  2. General
  3. # 2
admin
admin Accepted Answer
Admin
Hi,
try to add following CSS code in your template
.open .dropdown-menu{display:block;left:auto;right:0px;padding:10px}

.privacy_btn{margin-top:10px !important;cursor:pointer}

.privacy_btn .caret {width: 0;height: 0;display: inline-block;border: 5px solid transparent;border-top-color: #444;top:1px;}

.privacy_btn:hover .caret{border-top-color: #888;}

.open .privacy_btn .caret {border-top-color: transparent;border-bottom-color:#444;top:-5px;}

.open .privacy_btn:hover .caret {border-top-color: transparent;border-bottom-color:#888;top:-5px;}
  1. more than a month ago
  2. General
  3. # 3
rayjbarrett
rayjbarrett Accepted Answer
Content Protected
  1. more than a month ago
  2. General
  3. # 4
admin
admin Accepted Answer
Admin
Hi,
this topic is about Privacy dropdown, where you have inserted this code?

The issue about "Read More" is not related to CSS code but to Javascript code.
  1. more than a month ago
  2. General
  3. # 5
rayjbarrett
rayjbarrett Accepted Answer
Sorry for the confusion. I have two tickets and got confused.
I did place that code in my custom CSS for the theme and still the privacy button is not opening.
However, it is opening on our stagging site (in details) which is a mirror image, and it does not have the code, but on our live site (in details) the button does not open.
Any recommendations?
  1. more than a month ago
  2. General
  3. # 6
admin
admin Accepted Answer
Admin
Hi,
we use bootstrap dropdown, but in your sites you use 2 different bootstrap versions:
Live Site: the template uses a bootstrap framework from file /templates/shaper_helixultimate/js/jui/bootstrap.min.js (custom v3)
Staging site: the template uses a bootstrap framework from file /templates/shaper_helixultimate/js/bootstrap.min.js (v4.1)

My CSS code is about live site, in the Staging site already works
  1. more than a month ago
  2. General
  3. # 7
rayjbarrett
rayjbarrett Accepted Answer
Okay, then I may not be putting the code in the correct place. I opened my theme's files in Joomla's backend - CSS - custom.css is where I put it. Do I need to put it somewhere else, such as the index.php file?
  1. more than a month ago
  2. General
  3. # 8
admin
admin Accepted Answer
Admin
You mean in live site? If yes then templates/themefolder/css/custom.css is enough.

NOTE: force reload page on your browser or clean the browser cache to see changes
  1. more than a month ago
  2. General
  3. # 9
rayjbarrett
rayjbarrett Accepted Answer
That worked! I had to clear cache. Thank you.
  1. more than a month ago
  2. General
  3. # 10
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