Support

  1. magnus.singer
  2. General
  3. Thursday, August 09 2018, 01:42 PM
Hello, I have a problem with Easy Profile: when I want to update my privacy settings on a specific field with the privacy control dropdown, this is not doing anything. When I press save profile, it says that saving was successful and updates the field content, but not the privacy stuff.

Thanks,
Magnus
admin Accepted Answer
Admin
Hi,
can you please post me your site details to check this? if yes then you can use the form below the reply in "Site Details" tab
  1. more than a month ago
  2. General
  3. # 1
magnus.singer Accepted Answer
Pro
Of course here are the details:
  1. more than a month ago
  2. General
  3. # 2
admin Accepted Answer
Admin
Hi,
can you please give me also backend access to check your configuration?
  1. more than a month ago
  2. General
  3. # 3
magnus.singer Accepted Answer
Pro
Content Protected
  1. more than a month ago
  2. General
  3. # 4
admin Accepted Answer
Admin
unfortunately you have also HTTP authentication (via htaccess), see screenshot
Attachments (1)
  1. more than a month ago
  2. General
  3. # 5
magnus.singer Accepted Answer
Pro
Content Protected
  1. more than a month ago
  2. General
  3. # 6
admin Accepted Answer
Admin
sorry but these details does not works :(
  1. more than a month ago
  2. General
  3. # 7
magnus.singer Accepted Answer
Pro
These should work.
  1. more than a month ago
  2. General
  3. # 8
admin Accepted Answer
Admin
:( nope, please consider to rename temporarily file administrator/.htaccess
  1. more than a month ago
  2. General
  3. # 9
magnus.singer Accepted Answer
Pro
Ok sorry it is removed.
  1. more than a month ago
  2. General
  3. # 10
admin Accepted Answer
Admin
Hi,
this is strange, from backend it works :o

Can I try to reinstall Easy Profile or you have done some customizations?
  1. more than a month ago
  2. General
  3. # 11
magnus.singer Accepted Answer
Pro
Yes I did. Is it possible to backup my fields in the Backend?
  1. more than a month ago
  2. General
  3. # 12
admin Accepted Answer
Admin
Sorry but I not understand well.
Yes I did
Which files have you changed?
Is it possible to backup my fields in the Backend?
Update or Re-install Easy Profile will not change already existing fields, so you does not need to make a backup :D
  1. more than a month ago
  2. General
  3. # 13
magnus.singer Accepted Answer
Pro
Reinstalling easy profile would be my last option.
  1. more than a month ago
  2. General
  3. # 14
magnus.singer Accepted Answer
Pro
Oh ok so then its ok.
  1. more than a month ago
  2. General
  3. # 15
magnus.singer Accepted Answer
Pro
Yes it would be amazing if you could do this.
  1. more than a month ago
  2. General
  3. # 16
admin Accepted Answer
Admin
Hi,
fixed, the problem was due to field PRIVACY_ACCEPT, it have a alias called "privacy", this cause the conflict with all Privacy settings.

Now I have changed it to "privacy_accept"

This is a bug, because "privacy" should be a reserved word and not assignable as field alias. I'm sorry about this.
  1. more than a month ago
  2. General
  3. # 17
magnus.singer Accepted Answer
Pro
No problem thanks a lot for fixing it.
  1. more than a month ago
  2. General
  3. # 18
magnus.singer Accepted Answer
Pro
I'm sorry but somehow you destroyed the registration page. Can you have a look at it one more time please?
  1. more than a month ago
  2. General
  3. # 19
magnus.singer Accepted Answer
Pro
Content Protected
  1. more than a month ago
  2. General
  3. # 20
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