Easy Profile - Joomla Extension

Support

Support is currently Offline

Support Offline

It's past support hour. We are taking some rest and will come back stronger tomorrow. Promise!

Official support hours:

Monday To Friday except Saturday and Sunday
From 09:30 To 17:00
Our current time: Saturday 12:37 am

Add a reply View Replies (1)

Resolved Problem with registration

scancarello-simone
Support
Saturday, May 21 2016, 08:56 PM

I buy pro edition i install all,and i try to register an account but when i click to register, it not save any data, why?
the site is http://www.apgm.it
I wish that i receve support
Best Regards

Responses (1)

admin Accepted Answer

Admin

Hi,
10 minutes ago seems that you had a problem with captcha (see screenshot 1)

Now I have seen captcha and tried to register an account, I can confirm that it works. Now I have an account with username "epTest" on your site.

Problems on your site:
in your site missing Joomla message section, you can do a simple test (also without Easy Profile), try to login with wrong credentials then you not receive any error message.
So, without captcha, you not see error message (this happen with or without Easy Profile). Still after registration you do not see Joomla message that invite you to check your email address to activate new account.

We recommend you to contact your template provider to solve this issue.

more than a month ago
Support
# 1

Page :
1

There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Please login to post a reply

You will need to be logged in to be able to post a reply. Login using the form on the right or register an account if you are new here. Register Here »

Forgot Password?

Request Support

Ask a Question

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.