Support

  1. #SC
  2. General
  3. Wednesday, December 18 2013, 11:18 PM
Hi!
I try to upload a picture (Joomla 3.2.1 in Chrome) for an avatar and I select one but I keep getting the message that I need to select an avatar. The selected picture is gone by then. I can't save my profile, It wont save the avatar.

I also want a comments extension to use with this avatar en easy profile. Do you know if thats possible?
admin Accepted Answer
Admin
Hi,
Sorry for late reply, but for us it's night.

In the next release we will resolve this issue.
The problem is on basic or 'crop and webcam' upload? Or both?
  1. more than a month ago
  2. General
  3. # 1
mumojem Accepted Answer
Hm, I made it Not required field and it now works (uploads avatar), but if I make it Required field it does not work.
  1. more than a month ago
  2. General
  3. # 2
mumojem Accepted Answer
Guys, I just found I have the same problem on J 3.2.1 - can't upload avatar. I select image, click Save and it says Mandatory field and No file selected. Tried in Firefox and Chrome - does not work. Please suggest how to fix it. Thanks!
  1. more than a month ago
  2. General
  3. # 3
#SC Accepted Answer
wow that is really stupid ;-)

I don't know why, but it works now. I tried with the test account yesterday and that one didn't work either. But I can upload avatars now! Really cool thank you :-)

Next step....
  1. more than a month ago
  2. General
  3. # 4
admin Accepted Answer
Admin
I do not know how you did it!!!!;)
But you have 2 user with the same Email Address.
Go to administration->Users->User Manager and Check follow user: Gasten, Studio Cortado.

Delete 1 user or change a mail address
  1. more than a month ago
  2. General
  3. # 5
#SC Accepted Answer
Content Protected
  1. more than a month ago
  2. General
  3. # 6
admin Accepted Answer
Admin
For comment: I have tested with Komento and works very well.
Instruction:
- Install our Jomsocial Bridge
- Download and install Komento
- Go to administration->components->Komento->Integrations
- Go to Joomla Article
- Go in section Layout
- Go in tab Avatar
- Set "Integration" to "Jomsocial" for Avatar
- Set "Use Komento User Profile" to "No" for Link at profile page of Easy Profile
  1. more than a month ago
  2. General
  3. # 7
admin Accepted Answer
Admin
I tried to upload an avatar with Chrome and Safari and I not have problem.
Attachments (2)
  1. more than a month ago
  2. General
  3. # 8
admin Accepted Answer
Admin
It's a develop or production site?
  1. more than a month ago
  2. General
  3. # 9
#SC Accepted Answer
details sent
  1. more than a month ago
  2. General
  3. # 10
admin Accepted Answer
Admin
Avatar problem:
Please send me site details (you can use the form below the reply)

Comment extension:
If you want the profile link and avatar of Easy Profile for comments, you can try to use our Jomsocial Bridge (find this in dowload area) with a comment extension.
You must choose a comment ext that support integration with jomsocial (try with Komento is free).
I have not tested Komento but with Easyblog and Easydiscuss work(are component from the same developers)
  1. more than a month ago
  2. General
  3. # 11
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.
Sorry, the discussion is currently locked. You will not be able to post a reply at the moment.

Request Support

Support is currently Offline

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.