Support

  1. gilberto-grave-de-peralta
  2. General
  3. Wednesday, February 22 2017, 07:22 PM
Hello
I have some problems with profiles, doesn't update when i edit it, and if you select "Forgot your password" and write the e-mail never receive the mail
can you help me?
thanx problem solve
  1. more than a month ago
  2. General
  3. # 1
admin Accepted Answer
Admin
Hi,
please read and follow instruction from first message, no make a sense to have a menu item of type registration also for already registered users.
  1. more than a month ago
  2. General
  3. # 2
Content Protected
  1. more than a month ago
  2. General
  3. # 3
admin Accepted Answer
Admin
Have you some alert message in Easy Profile backend?
please go to Administration->Components->Easy Profile and check if there is some messages with explanation.
  1. more than a month ago
  2. General
  3. # 4
This is the error message that appears
  1. more than a month ago
  2. General
  3. # 5
admin Accepted Answer
Admin
Hi,
sorry for late reply, it was night for us.

doesn't update when i edit it

Have you some custom plugin or customizations?
Have you some alert message in Easy Profile backend?

and if you select "Forgot your password" and write the e-mail never receive the mail

"Forgot your password" is managed by Joomla and not Easy Profile, try to check if email is in SPAM folder or if your email configuration is correct*

* Go to System->Global Configuration->Server and in the section "Mail Settings" click to the "Send Email Test" button
  1. more than a month ago
  2. General
  3. # 6
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