Support

  1. badback1987
  2. Support
  3. Wednesday, June 24 2015, 10:43 AM
Im trying to install the latest package 1.3.10, but i keep getting the following error message:

Warning
JInstaller: :Install: Can't find XML setup file.

JInstaller: :Install: Can't find XML setup file.

Table 'steam.i1lwa_jsn_fields' doesn't exist SQL=ALTER TABLE `i1lwa_jsn_fields` ADD `edit` tinyint(1) NOT NULL DEFAULT '0';

Package Install: There was an error installing an extension: jsn.zip


Any help is much appreciated.

Thanks
Accepted Answer
admin Accepted Answer
Admin
Ok,
Easy Profile installed ;)

Now you install Social Network Plugin :D
  1. more than a month ago
  2. Support
  3. # Permalink
admin Accepted Answer
Admin
Hi,

try to follow these steps: https://www.easy-profile.com/support/error-while-installing-jsn-component.html#reply-7471

or post me your site details we will install for you (you can use the form below the reply in site details tab).
  1. more than a month ago
  2. Support
  3. # 1
badback1987 Accepted Answer
Thanks that would be much appreciated. I have provided the site details.
  1. more than a month ago
  2. Support
  3. # 2
admin Accepted Answer
Admin
Hi,
we need access to "Extension Manager" (see screenshot) :)
Attachments (1)
  1. more than a month ago
  2. Support
  3. # 3
badback1987 Accepted Answer
Done
  1. more than a month ago
  2. Support
  3. # 4
badback1987 Accepted Answer
Content Protected
  1. more than a month ago
  2. Support
  3. # 5
badback1987 Accepted Answer
New issue - got the Social plugin installed, but when testing it in front end, i click on users and it just displays a blank page. Any reason why?
  1. more than a month ago
  2. Support
  3. # 6
admin Accepted Answer
Admin
In your site you have installed Easy Profile - Joomgallery plugin. This plugin provide integration between Easy Profile and Joomgallery.

Have you installed Joomgallery component? otherwise disable (or uninstall) joomgallery plugins
  1. more than a month ago
  2. Support
  3. # 7
badback1987 Accepted Answer
Diasbled and the blank page is fixed, however now it just redirects to the homepage.
  1. more than a month ago
  2. Support
  3. # 8
admin Accepted Answer
Admin
You need to create menu items of following type
- Easy Profile->User Profile (to catch profiles page)
- Easy Profile->SocialNetwork (to check all other Social Network plugin redirects)

Example, if you not have a manu item of type Easy Profile->User Profile when you go in some profile Joomla not retrieve menu item id and assume as default Home Page menu item id
  1. more than a month ago
  2. Support
  3. # 9
badback1987 Accepted Answer
Content Protected
  1. more than a month ago
  2. Support
  3. # 10
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