Support

  1. inventmedia
  2. Support
  3. Tuesday, June 09 2015, 12:34 PM
Hey.

If a user wants to edit his/her profile information and click the save button always the adivce "e-mail adress already in use" will be shown.

How to avoid this bug? Because user doesn't want to change his adress at this moment.

Thanks and best regards
admin Accepted Answer
Admin
Hi,
solution is to set "Guest" Access for menu item of type User Manager->Registration. If you want we can do for you, please send us your site details, you can use the form below the reply in "Site Details" tab.
  1. more than a month ago
  2. Support
  3. # 1
m3graphic Accepted Answer
Basic
I set up two different accounts for Guess and for Registered users and it works fine.
The problem appears when registered user wants to update his/her profile.
  1. more than a month ago
  2. Support
  3. # 2
admin Accepted Answer
Admin
Hi, sorry for late reply, it was a weekend for us.

You need to set only menu item of type Registration with Guest AccessLevel, Registration form menu item makes no sense that it is available for registered users.
  1. more than a month ago
  2. Support
  3. # 3
m3graphic Accepted Answer
Basic
Unfortunately I have the same problem and can't manage to solve it at all.
Part of the website content maybe viewed by registered users only so I cant set everything to Guest.
Is any chance please you can help me? I struggle with it second week now.
Best regards!
  1. more than a month ago
  2. Support
  3. # 4
admin Accepted Answer
Admin
Hi,
we have found and fixed some problems:

1. Mootools Javascript library
Your template load Mootools Javascript library, this is a old heavy library used in J2.5, this is not needed to load by default in J3.x, sometimes create conflict with jQuery Library.

What have we done?
We have disabled this library in Registration/Edit Profile pages
- Go to Extensions->Template Manager->rehaform - Standard->Features
- added "com_users=Disabled" in parameter "Mootools library on pages"
Removed template overrides for Registration/Edit Profile pages
- Renamed file from /templates/rehaform/html/profile/edit.php to /templates/rehaform/html/profile/edit-old.php
- Renamed file from /templates/rehaform/html/registration/default.php to /templates/rehaform/html/registration/default-old.php

3. - Missing Bootstrap CSS Classes
We have enable in Easy Profile options "Include Bootstrap CSS files" parameter

2. ACL Problems
In your system is not set Guest ACL and Guest usergroup, now we have fixed.

What have we done?
- Create Guest Usergroup
- Create Guest ACL
- set in User Manager options "Guest" as default usergroup for Guest Users
- set "Passwort vergessen?","Login","Registrieren" menu items with new Guest ACL, now logged in users can see these menu items
  1. more than a month ago
  2. Support
  3. # 5
inventmedia Accepted Answer
Pro
Content Protected
  1. more than a month ago
  2. Support
  3. # 6
admin Accepted Answer
Admin
I dont know what you mean with "Guest" this option I can't find in the Joomla ACL.
You should have some ACL problem on your site. Can you please post me your site details*? we will check your configuration.

Guest ACL is on all standard Joomla installations and contain only Guest usergroup. This ACL is assigned to all no registered users. In Users->User Manager->Options you can find parameter to set in which usergroup put all Guest members.

*You can use the form below the reply in "Site details" tab
  1. more than a month ago
  2. Support
  3. # 7
inventmedia Accepted Answer
Pro
Hey. Can you help me to find a solution here?
  1. more than a month ago
  2. Support
  3. # 8
inventmedia Accepted Answer
Pro
Unfortunately it doesn't work. I dont know what you mean with "Guest" this option I can't find in the Joomla ACL.
  1. more than a month ago
  2. Support
  3. # 9
inventmedia Accepted Answer
Pro
Benjamin Simmrow wrote:

Hey.

I set registration page and profile editing page to "public" is that correct?
  1. more than a month ago
  2. Support
  3. # 10
inventmedia Accepted Answer
Pro
Hey.

I set registration page and profile editing page to "pubic" is that correct?
  1. more than a month ago
  2. Support
  3. # 11
admin Accepted Answer
Admin
No, you need to set on "Guest". Or create a menu item to edit profile to catch correct Joomla routing
  1. more than a month ago
  2. Support
  3. # 12
inventmedia Accepted Answer
Pro
Hey.

I set "Registration" Link to public. Should it work then? Unfortunately it doesn't. What to check next?
  1. more than a month ago
  2. Support
  3. # 13
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