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Add a reply View Replies (4)

Resolved Profile text disappear after update

  1. BizzMix
    BizzMix
  2. Bug Report
  3. Monday, December 02 2019, 11:51 AM
Hi,

I updated in test Easy Profile from version 1.4.2 to 2.8.0.
Unfortunatally the descibtions of the members are gone.

Can you tell me what to do?

https://www.temp3.p100.nl/nl/profiel/Agnes+van+Genderen?back=1

https://bosfineart.com/nl/profiel/Agnes%20van%20Genderen

Regards
Jan
References
  1. https://www.temp3.p100.nl/nl/profiel/Agnes+van+Genderen?back=1
  2. https://bosfineart.com/nl/profiel/Agnes%20van%20Genderen
  1. easy profile
  2. profile text
Responses (4)
admin
admin Accepted Answer
Admin
Hi,
have you updated from a Pro version to a Free version?
  1. more than a month ago
  2. Bug Report
  3. # 1
BizzMix
BizzMix Accepted Answer
Content Protected
References
  1. https://temp3.p100.nl/nl/profiel/Ada+van+Wonderen?back=1
  1. more than a month ago
  2. Bug Report
  3. # 2
admin
admin Accepted Answer
Admin
Hi,
have you followed upgrade instructions at http://docs.easy-profile.com/index.php/article/upgrade-1x-2x

If yes then can you please provide me your site details to check this? you can use the form below the reply in "Site Details" tab
  1. more than a month ago
  2. Bug Report
  3. # 3
BizzMix
BizzMix Accepted Answer
Yes! It's working. Thanks a lot!

Jan
  1. more than a month ago
  2. Bug Report
  3. # 4
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