Support

  1. husam
  2. Support
  3. Tuesday, June 09 2015, 06:17 AM
Hello,

Two questions:

1) Would the pictures, posts and comments be removed, if I re-install easy-profile and social plugin? or are they going to be retained?

2) before I bought the package, I had the free version of easy-profile installed but not the social plugin. And then I created a menu item users List (Table). And when I used to click on a user, it used to take me to a page with user info only and nothing else, which was great. But then when I installed social plugin, I don't get the same page. Instead I get the social plugin user profile embedded in the home page (the user profile in the middle of the home page). The question here: how can I get the first output?


Thanks
admin Accepted Answer
Admin
Would the pictures, posts and comments be removed, if I re-install easy-profile and social plugin? or are they going to be retained?
All files and DB informations are retained.

before I bought the package, I had the free version of easy-profile installed but not the social plugin. And then I created a menu item users List (Table). And when I used to click on a user, it used to take me to a page with user info only and nothing else, which was great. But then when I installed social plugin, I don't get the same page. Instead I get the social plugin user profile embedded in the home page (the user profile in the middle of the home page). The question here: how can I get the first output?
Social network Plugin make Easy Profile into social network, so customize also profile page. Social network Plugin is a optionally plugin, so you can uninstall or simply disable this from Plugin Manager.
How to Disable Social network Plugin:
- Go into Administration->Extensions->Plugin Manager
- Search for "Easy Profile - Social Network"
- Disable this plugin (see screenshot)
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  1. more than a month ago
  2. Support
  3. # 1
husam Accepted Answer
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  1. more than a month ago
  2. Support
  3. # 2
admin Accepted Answer
Admin
Hi,
I do not think that by re-installing the plugin will work :(

Your server met System Requirement (https://www.easy-profile.com/docs/91-system-requirements-socialnetwork.html) of Social Network plugin? in most situations missing PDO Mysql module.

If you want we can check for you but we need your site details (you can use the form below the reply in "Site Details" tab)
  1. more than a month ago
  2. Support
  3. # 3
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