Easy Profile - Joomla Extension

Support

Support is currently Offline

Support Offday

Today is our off day. We are taking some rest and will come back stronger tomorrow. Promise!

Official support hours:

Monday To Friday except Saturday and Sunday
From 09:30 To 17:00
Our current time: Saturday 5:32 pm

Add a reply View Replies (2)

Resolved Registration not working.

HOLyP
General
Friday, April 01 2016, 10:25 AM

I'm using the standard registration menu item provided by joomla. I can enter

Name
Username
Password
Confirm Password
Email
Confirm Email

I, for some reason, do not have any of the Easy Profile entries like Last Name, First Name or Avatar.
And when I click Register, I get an error message saying I forgot to fill in the fields Name and Last Name, even though those aren't even in the form. Please tell me what I'm doing wrong!

Responses (2)

HOLyP Accepted Answer

I attached site details here.

more than a month ago
General
# 1

admin Accepted Answer

Admin

Your template use a framework that override normal Joomla registration page. This override is static (very very bad), so not trigger Joomla User Plugins. This problem is not only with Easy Profile, for example you have enabled also the Joomla built-in plugin called "User - Profile", this plugin add some field in registration and edit profile page, but also it not work.

Contact your template provider to remove this BAD override, with this you will loss Joomla features because it not trigger Joomla plugins.

more than a month ago
General
# 2

Page :
1

There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Please login to post a reply

You will need to be logged in to be able to post a reply. Login using the form on the right or register an account if you are new here. Register Here »

Forgot Password?

Request Support

Ask a Question

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.