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Add a reply View Replies (12)

Resolved Social Connect Buttons Everywhere not working

  1. dladuron
    dladuron
  2. Support
  3. Sunday, October 25 2015, 01:44 AM
I have set up the Social Connect section on the site to include specified social network id's

1) Social Connect Buttons Everywhere code does not work - in login module only text **REMOVED** appears
2) icons do NOT show in profile.

Please assist
Thank you
Responses (12)
dladuron
dladuron Accepted Answer
text is { socialconnect_icon } or { socialconnect }

note spaces were added to prevent icons form showing
  1. more than a month ago
  2. Support
  3. # 1
admin
admin Accepted Answer
Admin
Hi,
can you please post your site details?
  1. more than a month ago
  2. Support
  3. # 2
dladuron
dladuron Accepted Answer
1) will not log in user - this is after the email/user is linked
2) will not add social link to profile
3) when using something other than PC Facebook gives error that "app is not setup"
4) as the logon form module is in-bedded in another module will not use the text portion of the logon form module - have to use { socialconnect_icon } or { socialconnect }


Side questions:
Can i have plugin pull additional information in order to add to user details?
  1. more than a month ago
  2. Support
  3. # 3
admin
admin Accepted Answer
Admin
Hi,
1) we need to check this. but we need to access at your backend.
2) Have you enabled to see profile link in profile pages in Easy Profile options
3) Your Facebook app is in Dev mode, you need to publish, otherwise only when you are logged in facebook as app admin works (Step 4 at https://www.easy-profile.com/docs/39-social-connect-facebook-login.html)
4) sorry but I need to see this problem on your site (now I see correct buttons after login module)

I can't access on backend, when I go to your-site/administrator then it redirect me to homepage.
  1. more than a month ago
  2. Support
  3. # 4
dladuron
dladuron Accepted Answer
i have set backend for you.

Try now.
  1. more than a month ago
  2. Support
  3. # 5
admin
admin Accepted Answer
Admin
Hi,
thanks but we have some problems:

1) we need to check this. but we need to access at your backend.
We need to make some test but we not have permission to see/change Easy Profile configuration

Have you enabled to see profile link in profile pages in Easy Profile options
Have you checked? we can't access to Easy Profile config

Your Facebook app is in Dev mode, you need to publish, otherwise only when you are logged in facebook as app admin works (Step 4 at https://www.easy-profile.com/docs/39-social-connect-facebook-login.html)
To fix this, you need to publish your Facebook App

sorry but I need to see this problem on your site (now I see correct buttons after login module)
Where I can see this problem?

Sorry for these question but these are necessary to solve your problems.
  1. more than a month ago
  2. Support
  3. # 6
dladuron
dladuron Accepted Answer
for item #3 - I missed putting in the 'App Domains'.
I have added this and now it is working.

Will await your reply for answers on other issues.
  1. more than a month ago
  2. Support
  3. # 7
admin
admin Accepted Answer
Admin
Sorry but we not have access to Easy Profile configuration
  1. more than a month ago
  2. Support
  3. # 8
admin
admin Accepted Answer
Admin
also regarding point 4: we need to see this problem.
  1. more than a month ago
  2. Support
  3. # 9
admin
admin Accepted Answer
Admin
Hi,
you have disabled our Easy Profile - Authentication plugin, so login with social network not work. Now I have enabled and solved problem 1

I go to my page and see linkedin button (see screenshot), so problem 2 is gone
Attachments (2)
Schermata 2015-10-26 alle 18.05.59.png Schermata 2015-10-26 alle 18.05.59.png
Schermata 2015-10-26 alle 18.17.08.png Schermata 2015-10-26 alle 18.17.08.png
  1. more than a month ago
  2. Support
  3. # 10
dladuron
dladuron Accepted Answer
Button(s) show on profile only if user subscribed (created account) with the social network. If the user uses the link to account option icon does NOT show.
  1. more than a month ago
  2. Support
  3. # 11
admin
admin Accepted Answer
Admin
ok, I found,
profile url not work for Linkedin when user link his account (for other social no problem), I think in linkedin APIs something has changed. We prepare a fix and release a new version today or tomorrow.
  1. more than a month ago
  2. Support
  3. # 12
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