Support

  1. tchaya
  2. Support
  3. Saturday, May 03 2014, 06:41 PM
Facebook login works like a charm.

LinkedIn creates an account, but gets stuck at profile edit screen (see attachment); I'm using RS Membership component to manage site subscriptions, and I've tried toggling "Disable Joomla Registration" but no change.

Google login returns an error: "Google not supported for this account" (see attachment).

Twitter button does not open pop-up; I've verified that the Twitter App is setup correctly.

By the way, great component!
Attachments (2)
References
  1. http://www.bfu-usa.org
Accepted Answer
admin Accepted Answer
Admin
Hi,
Facebook Login
this is a bug, Facebook have updated our API, see at https://www.easy-profile.com/support/facebook-social-connect-not-working.html
Today or tomorrow we will release a new version.

Google Login
- go to your Project on Google console
- go on APIs & auth -> APIs
- Enable Google+ API
- Wait 10 minute and try
  1. more than a month ago
  2. Support
  3. # Permalink
tchaya Accepted Answer
Pro
Content Protected
  1. more than a month ago
  2. Support
  3. # 1
admin Accepted Answer
Admin
Were you trying to login to the back end?

Yes, I must check your configuration and plugins.

Is there a way we can exchange that information privately?

You can click on PM button under my avatar to send me private message.

Sorry, my site has been hacked to many times

ok, security is never enough. Considers that most of the attacks is not from the backend of Joomla. Often it is unsafe configuration of file php.ini. If you get me access a can do a quickly check.

I send you my IP addresses via PM
  1. more than a month ago
  2. Support
  3. # 2
tchaya Accepted Answer
Pro
Content Protected
  1. more than a month ago
  2. Support
  3. # 3
admin Accepted Answer
Admin
Hi,
Providing site details

I have tried to access to your site and I get this message: Your actions have created a security exception on our site. You have either made too many failed attempts to log in, or performed an unauthorized operation. Your IP address has been blocked from our site. Please send an e-mail to [email protected] for assistance.

I do not try to login!!
  1. more than a month ago
  2. Support
  3. # 4
tchaya Accepted Answer
Pro
Providing site details
  1. more than a month ago
  2. Support
  3. # 5
tchaya Accepted Answer
Pro
I just found that when I disable your "plg_jsn_user" plugin, my default Joomla registration form starts working properly again.

Is there a conflict somewhere? How can I replace the default joomla registration and profile management plugin with Easy Profile? Is there also a way for me to force my RS Membership component to use the Easy Profile registration form? That way everything will be managed by Easy Profile and I don't have to keep synchronizing users. Thanks.
  1. more than a month ago
  2. Support
  3. # 6
tchaya Accepted Answer
Pro
It's enabled; same issue.

There's something else going on with my registration form that I need to sort out. I just upgraded from Joola 2.5.9 to 3.2.3 and I'm having some component compatibility issues. Before I found your component, I was using K2 to manage user profiles and I think that's what's causing problems.

Any ideas on why the Twitter button is not working?
  1. more than a month ago
  2. Support
  3. # 7
admin Accepted Answer
Admin
Hi,
try to enable "Allow User Registration" on Users->User Maager->options
  1. more than a month ago
  2. Support
  3. # 8
tchaya Accepted Answer
Pro
I believe the Google accounts I tested all have Google+ enabled, but I'll check again.

With regards to user registration, as I mentioned, I disabled user registration so that new users have to subscribe first through the RS Membership component.

With Facebook, I got the option to link my Facebook account with an existing account; was this because the e-mail addresses were the same? With LinkedIn, there was no existing user with the same e-mail address, so I guess that's why it was trying to update the profile?

I've tried disabling the RS membership setting that disables user registration, but this does not seem to fix the LinkedIn problem.

Also, what about Twitter? When I click on the Twitter button, nothing happens.

Thanks for the prompt response!
  1. more than a month ago
  2. Support
  3. # 9
admin Accepted Answer
Admin
For Google Login:
not all account have activated Google+ (plus)

For Linkedin:
you've got something wrong on your site! see on http://www.bfu-usa.org/index.php/new-user-registration - where are the fields?
please post me your site details, you can use the form below the reply in Site Details Tab
  1. more than a month ago
  2. Support
  3. # 10
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.
Sorry, the discussion is currently locked. You will not be able to post a reply at the moment.

Request Support

Support is currently Offline

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.