Support

    You are here:  
  1. Home
  2. Support
Toggle Submenu
  1. Forums
  2. Recent
  3. Categories
  4. Tags
  5. Users
  6. Badges
Support is currently Offline
Support Offday
Today is our off day. We are taking some rest and will come back stronger tomorrow. Promise!
Official support hours:
Monday To Friday except Saturday and Sunday
From 09:30 To 17:00
Our current time: Saturday 10:23 am
Add a reply View Replies (5)

Resolved Social netowrk - blank page

  1. nodrog
    nodrog
  2. Support
  3. Friday, July 18 2014, 02:23 PM
Hi again :-)
Thanks for sorting my user Map issue. My last (hopefully) problem is regarding the Social Network integration.
I am just getting a blank page again.
I believe it is something to do with the RocketTheme Gantry Cache from what I can determine from the attached error log.
Are you able to find anything more out?

thanks
Gordon
Attachments (1)
error.zip
Responses (5)
admin
admin Accepted Answer
Admin
Can you please post an FTP access?
  1. more than a month ago
  2. Support
  3. # 1
nodrog
nodrog Accepted Answer
Content Protected
  1. more than a month ago
  2. Support
  3. # 2
admin
admin Accepted Answer
Admin
I found the problem and I have correct on your site, there is a conflict with Gantry libraries(used by your template) and our Libraries.

Now I have fix on your site and we will fix in next release.

Another small problem: when you go on profile page the system assume Home Page item id (and you will see the modules of homepage), to solve this you can create a menu item of type Easy Profile->User Profile.
  1. more than a month ago
  2. Support
  3. # 3
nodrog
nodrog Accepted Answer
Sorry for the delay.
Many thanks for fixing this. The user profile page does exist but it is locked to registered users which is why I think it is viewing the homepage modules.

One other thing, can you tell me how you enabled the in-page PHP debugging? It is still throwing up some minor errors about other plugins and I would like to turn it off.

thanks
  1. more than a month ago
  2. Support
  3. # 4
admin
admin Accepted Answer
Admin
You have set on PHP ini file the directive display_errors on On. ;)
  1. more than a month ago
  2. Support
  3. # 5
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.
Sorry, the discussion is currently locked. You will not be able to post a reply at the moment.

Request Support

Support is currently Offline
Ask a Question
Official support hours:
Monday To Friday except Saturday and Sunday
From 09:30 To 17:00

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.

We use a few cookies

Our site uses non fat, delicious cookies which help us improve your user experience. You can read more about it in our Legal page.