Support

  1. [email protected]
  2. Support
  3. Friday, July 31 2015, 06:59 PM
Hello,

Apparently I have everything configured properly and did not appear buttons Facebook and Twitter to log into my Web. Nothing appears.

Any help?
admin Accepted Answer
Admin
Hi,
I'm very sorry for this late reply.

Social Login buttons are generated via Javascript, these button are appended at the end of div with "login" CSS class, in your template you have some override that remove this class in login form.

So you have 2 possibilities to fix this:
- add "login" CSS class to your override
- add manually with special sintax (here docs https://www.easy-profile.com/docs/24-social-connect.html)

if you have any problem then we can do it for you. Credentials not work, so please can you resend me?
  1. more than a month ago
  2. Support
  3. # 1
[email protected] Accepted Answer
Basic
Content Protected
  1. more than a month ago
  2. Support
  3. # 2
admin Accepted Answer
Admin
Hi,
Twitter have changed something in their create/edit application page,

instead: http://www.mysite.domain/index.php?option=com_jsn&;tmplsocial=1&view=twitter&task=accesstoken
try to put in callback URL this link: http://www.mysite.domain/index.php?option=com_jsn%26tmplsocial=1%26view=twitter%26task=accesstoken

so replace ampersand (&;) with %26

we will update our docs and put new url in configuration tip on next release, thanks for report this ;)
  1. more than a month ago
  2. Support
  3. # 3
[email protected] Accepted Answer
Basic
Content Protected
  1. more than a month ago
  2. Support
  3. # 4
admin Accepted Answer
Admin
Can you please send me details to test this problem, on your site I can't see twitter login button.

Also can you post me Admin access to test my Twitter Application?
  1. more than a month ago
  2. Support
  3. # 5
[email protected] Accepted Answer
Basic
Content Protected
  1. more than a month ago
  2. Support
  3. # 6
admin Accepted Answer
Admin
Hi,
2 problems:

1. SSL
you have plugin called "SSL redirect", this plugin make a redirect only when menu item ID is set, we and many other components use ajax to get some request without ItemID and this generates mix content.
Joomla have own SSL configuration in Global Config->System, or in each menu item (so I think "SSL redirect" plugin is not helpful). Now I have disabled this plugin

2. MijoSEF (Maybe)
Twitter require a token to get Login/Permission App page, on your site this not work because you have some strange redirect due maybe from MijoSEF.
Example:
on your site if I go to:
https://www.modasocial.net/index.php?option=com_jsn&;tmplsocial=1&view=twitter&task=requesttoken
I have redirect to:
https://www.modasocial.net/?task=requesttoken&;tmplsocial=1&view=twitter (wrong)
on my site when I go to:
https://www.easy-profile.com/index.php?option=com_jsn&;tmplsocial=1&view=twitter&task=requesttoken
I have correct JSON twitter response with code.
Try to contact MijoSef support to remove this redirect
  1. more than a month ago
  2. Support
  3. # 7
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.
Sorry, the discussion is currently locked. You will not be able to post a reply at the moment.

Request Support

Support is currently Offline

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.