Support

  1. ware
  2. Support
  3. Tuesday, May 27 2014, 08:38 AM
I uploaded the zip package and got this message: There was an error uploading this file to the server.
What should I do? Thanks
ware Accepted Answer
Pro
Content Protected
  1. more than a month ago
  2. Support
  3. # 1
admin Accepted Answer
Admin
I think this:
the default max upload size of PHP is 2Mb, social network plugin is 2,8Mb. Maybe try to check this parameter (we have reported this on our documentation).
  1. more than a month ago
  2. Support
  3. # 2
ware Accepted Answer
Pro
I actually found out there might be a problem with my site itself because I tried to upload another extension and it had the same problem. I will let you know how it goes. Thanks.
  1. more than a month ago
  2. Support
  3. # 3
admin Accepted Answer
Admin
Hi,
can you please post me your site details? you can use the form below the reply in site details tab.
  1. more than a month ago
  2. Support
  3. # 4
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.
Sorry, the discussion is currently locked. You will not be able to post a reply at the moment.

Request Support

Support is currently Offline

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.