Easy Profile - Joomla Extension

Support

Support is currently Offline

Support Offday

Today is our off day. We are taking some rest and will come back stronger tomorrow. Promise!

Official support hours:

Monday To Friday except Saturday and Sunday
From 09:30 To 17:00
Our current time: Sunday 9:16 am

Add a reply View Replies (1)

Resolved Support for national characters in import script

NielsHenrik
General
Wednesday, March 01 2017, 12:07 PM

I have imported several hundred users with the import script, and I have found out, that there is no support for national characters.
If a name field contains a national character (in danish æ, ø or å) that user is not imported. National characters in other fields are converted to ?.
I am in the process of creating the rejected users manually and editing out the ?.

Responses (1)

admin Accepted Answer

Admin

Hi,
this is due to charset of Exported CSV.

For example if your CSV come from Excel probably it have Windows-1252 or ISO-8859-1 charset, but Mysql server probably use UTF-16.

Works with charset is not simple, we recommend to make some test with some tools like notepad++ (windows). this is a text editor that allow you to change charset encoding.

more than a month ago
General
# 1

Page :
1

There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Please login to post a reply

You will need to be logged in to be able to post a reply. Login using the form on the right or register an account if you are new here. Register Here »

Forgot Password?

Request Support

Ask a Question

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.