Support

  1. cellwise
  2. Support
  3. Thursday, September 11 2014, 06:23 PM
Hello,

I recently installed Easy Profile Basic and noticed that the tab layout is not working on both Registration and Profile. I made sure that this option was enabled in the global config. but it still won't work. Could you please assist me with this issue?

I am using another plugin called Ajax Register and thought maybe this had something to do with it, but when I disabled the plugin, nothing happened. It actually removed the reCaptcha section...???

Thank you
cellwise Accepted Answer
It's been almost 24hrs. I really need someone's help on this. Any insight would be much appreciated. Site Details are included in the original post.

Thank you!
  1. more than a month ago
  2. Support
  3. # 1
xpozay Accepted Answer
Did you choose to load bootstrap (bottom of options)? If you do not, your tabs will appears as a list element one below each other potentially with bullets.
  1. more than a month ago
  2. Support
  3. # 2
cellwise Accepted Answer
Yes.

Include Bootstrap CSS files is set to Yes, but still shows up in vertical form. No bullets though.
  1. more than a month ago
  2. Support
  3. # 3
cellwise Accepted Answer
Is there anyone from support that can take a look at this issue and help me resolve this? I just bought this thinking that it would look the way it was intended, but it's not working. Please help!

Thank you.
  1. more than a month ago
  2. Support
  3. # 4
admin Accepted Answer
Admin
We apologize for the delay we had problems with our server. In general, the answers come in the space of two hours during the opening hours of our offices.

I need to see your site but when I go on I found a blank page. Please can you send me even an backend access? we will check your template configuration and overrides
  1. more than a month ago
  2. Support
  3. # 5
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.
Sorry, the discussion is currently locked. You will not be able to post a reply at the moment.

Request Support

Support is currently Offline

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.