Support

  1. magnus.singer
  2. General
  3. Wednesday, June 20 2018, 08:34 PM
Hello there,
I have a little problem: I recently added Two Factor Authentication to my site with an extension, and it worked just fine. But today I updated Easy Profile to the latest version and with that there is another Two Factor Authentication Tab which I don't need / I don't like to appear because the other one is just perfect. As this seems to happen within the update of Easy Profile, my question is if I somehow can disable / delete this tab / function in Easy Profile? Both Show User Profile and Edit Profile Page are affected.
Thanks in advance
Magnus

P.S.: I added two screenshots in the Attachments: TFA1 shows the Tab Bar in the Edit Profile Page and TFA2 in the Show User Profile Page.
Attachments (2)
admin Accepted Answer
Admin
Hi,
sorry for late reply,

Which Joomla version do you use?
Can you please post me your site link to check this?
  1. more than a month ago
  2. General
  3. # 1
magnus.singer Accepted Answer
Pro
My Joomla Version 3.8.8 and sorry I cant give you a link because I’m running on localhost.
  1. more than a month ago
  2. General
  3. # 2
admin Accepted Answer
Admin
Unfortunately it is not easy to understand the problem without seeing the site :(

Anyway some other question:
Can you please post me a list of your User (user) and Two Factor Authentication (twofactorauth) plugins? see screenshot from Extensions->Plugins
Attachments (1)
  1. more than a month ago
  2. General
  3. # 3
magnus.singer Accepted Answer
Pro
I’ll send you the screenshots when I’m back home. May I have your Mail address so I can send you a screen record with the affected pages.
  1. more than a month ago
  2. General
  3. # 4
admin Accepted Answer
Admin
Hi,
email: webmaster@easy-profile.com :)
  1. more than a month ago
  2. General
  3. # 5
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