Support

  1. miguel-santos
  2. Support
  3. Monday, September 19 2016, 10:41 AM
Hi,
I installed uddeim button but when I click that button on user profile it gives error 404.
I must have a button on user profile in order for users of the site to send private messages to registered users.
What should I do?
Accepted Answer
admin Accepted Answer
Admin
Sorry we have not much experience with this, We know that UddeIm is the most popular.

I just tried to install it on Joomla 3.6.2 and works:
have you downloaded the correct file? (not hotfix)
have you unzipped before install it? component file is called "com_uddeim_j30.zip" and it is into archive "uddeIM_3.9_j30_unzip1st.zip"
  1. more than a month ago
  2. Support
  3. # Permalink
miguel-santos Accepted Answer
Pro
I didnt unzip before install. I wil try again. Thanks.
  1. more than a month ago
  2. Support
  3. # 1
miguel-santos Accepted Answer
Pro
Content Protected
  1. more than a month ago
  2. Support
  3. # 2
admin Accepted Answer
Admin
I'm sorry but we support only Easy Profile, for issues about UddeIm you need to contact their support :(
  1. more than a month ago
  2. Support
  3. # 3
miguel-santos Accepted Answer
Pro
I have tried installing uddeIM 3.9, but I was not successful. It gives an error: JInstaler unable to find XML configuration file, unable to find instalation pak. May be the reason is that I have joomla 3.6. This relaes may be not compatible... just includes 3.5...
  1. more than a month ago
  2. Support
  3. # 4
admin Accepted Answer
Admin
Plugin called "Easy Profile - UddeIm button" provide an integration with UddeIm component (https://extensions.joomla.org/extension/uddeim). So you need to install this component.

This button is not appearing on the profile page. But if a user logs in
This is normal, only logged-in users can send messages.
  1. more than a month ago
  2. Support
  3. # 5
miguel-santos Accepted Answer
Pro
Content Protected
  1. more than a month ago
  2. Support
  3. # 6
admin Accepted Answer
Admin
Hi,
have you installed UddeIm component? if yes then can you please post me your site details to check? you can use the form below the reply in "Site Details" tab
  1. more than a month ago
  2. Support
  3. # 7
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