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Add a reply View Replies (3)

Resolved Unable to edit or modify a user profile

  1. wilmetteharbor1938
    wilmetteharbor1938
  2. Support
  3. Wednesday, April 20 2022, 05:56 PM
We are unable to edit an Easy Profile 'profile' on a Joomla 3.10.8 website by any means — we've tried to edit/modify a user profile through the member log in on the front end of the site and also through the Joomla admin interface/users.

Short of going directly into the database we have no way to make any changes — thoughts?
  1. edit users
Responses (3)
wilmetteharbor1938
wilmetteharbor1938 Accepted Answer
When we either save or save & close the user profile it doesn't save the changes AND presents a blank screen with a URL string for the user profile ID:

.../index.php?option=com_users&layout=edit&id=1130

I can however edit a profile created in Joomla. It appears the issue is with profiles created through Easy Profile
  1. more than a month ago
  2. Support
  3. # 1
wilmetteharbor1938
wilmetteharbor1938 Accepted Answer
Update: Seems the issue was a space before a user profile name in the database.
  1. more than a month ago
  2. Support
  3. # 2
admin
admin Accepted Answer
Admin
Hi,
sorry for late reply.

Update: Seems the issue was a space before a user profile name in the database.
Yes, Joomla does not allow usernames like this.

If I try to add a space before the username then I get message "Profile could not be saved: Please enter a valid username. No space at beginning or end, at least 2 characters, must not have the following characters: \ " ' % ; ( ) & and be less than 150 characters long."

I can however edit a profile created in Joomla. It appears the issue is with profiles created through Easy Profile
Have you created these profiles from Easy Profile? Easy Profile extends Joomla user management, so the registration form is the same of Joomla with some improvements.
  1. more than a month ago
  2. Support
  3. # 3
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