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Add a reply View Replies (20)

Resolved Unable to upload avatar

  1. dave1966uk
    dave1966uk
  2. Support
  3. Wednesday, May 21 2014, 10:27 PM
Hi

I am still playing on a localhost setup. I thought I would change the avatar. I click change and the upload and webcam options appear. I select the files and it says "Uploading image" and there it stays. I never get to the cropping stage. The image has arrived in the tmp folder.
Accepted Answer
admin
admin Accepted Answer
Admin
ok,
maybe I found the problem, in the coming days we will release beta 4 of social connect.

for now try this:
remove the function triggerFieldAvatarUpdate in /plugins/jsn/socialnetwork/socialnetwork.php at line 146,147,148,149...153
  1. more than a month ago
  2. Support
  3. # Permalink
Responses (20)
admin
admin Accepted Answer
Admin
Hi,
Please send me your php error log ( compress first because the forum not allow php or log extension s)
  1. more than a month ago
  2. Support
  3. # 1
dave1966uk
dave1966uk Accepted Answer
Please find the php error log file attached with thanks.
  1. more than a month ago
  2. Support
  3. # 2
admin
admin Accepted Answer
Admin
Try to replace /administrator/components/com_jsn/assets/class.upload.php with attached file
  1. more than a month ago
  2. Support
  3. # 3
admin
admin Accepted Answer
Admin
File
Attachments (1)
tmp_class.upload-1868768674.zip
  1. more than a month ago
  2. Support
  3. # 4
dave1966uk
dave1966uk Accepted Answer
Almost there. I click upload, chose the image, it allows me to crop it, when I press save it says saved. It just doesn't change the avatar.
  1. more than a month ago
  2. Support
  3. # 5
admin
admin Accepted Answer
Admin
if the problem has changed, please send me yet the php error log!;)
  1. more than a month ago
  2. Support
  3. # 6
dave1966uk
dave1966uk Accepted Answer
Sorry - my brain was offline.

Please find attached latest php error log file.
  1. more than a month ago
  2. Support
  3. # 7
admin
admin Accepted Answer
Admin
One question.
this issue happens even with standard upload(no crop & webcam)?
  1. more than a month ago
  2. Support
  3. # 8
dave1966uk
dave1966uk Accepted Answer
Yes. I select the file, the avatar next to the file name does not change (don't know if it is supposed to), but even after pressing Submit the "human ring" avatar is still there
  1. more than a month ago
  2. Support
  3. # 9
admin
admin Accepted Answer
Admin
In the error log we don't see nothing suspicious.
Maybe try with a smaller file.

is difficult for me to understand the problem without seeing your site. :(
  1. more than a month ago
  2. Support
  3. # 10
dave1966uk
dave1966uk Accepted Answer
I tried smaller images, no luck. BUT...

I noticed that plg_socialnetwork was enabled still. I disabled it and Easy Profile happily took the images I threw at it. I enabled plg_socialnetwork and then tried to change the avatar and the avatar reverted back the the "ring of people" default.

Done this now a few times and the same.
  1. more than a month ago
  2. Support
  3. # 11
admin
admin Accepted Answer
Admin
Ok,
Please do this:
-enable social network plugin
-try to upload avatar
-send me this file: plugins/jsn/socialnetwork/app/tmp/logs/error.log or .php

This is a beta and register in this file all output
  1. more than a month ago
  2. Support
  3. # 12
dave1966uk
dave1966uk Accepted Answer
As attached :-)
  1. more than a month ago
  2. Support
  3. # 13
dave1966uk
dave1966uk Accepted Answer
Content Protected
  1. more than a month ago
  2. Support
  3. # 14
krnsgrffn
krnsgrffn Accepted Answer
Pro
Content Protected
  1. more than a month ago
  2. Support
  3. # 15
admin
admin Accepted Answer
Admin
Can you plase post me your site details? you can use the form below the reply in "site details" tab.
  1. more than a month ago
  2. Support
  3. # 16
krnsgrffn
krnsgrffn Accepted Answer
Pro
Site info completed.
  1. more than a month ago
  2. Support
  3. # 17
admin
admin Accepted Answer
Admin
Hi,
you have some issue in your skeleton plugin. the problem is not only on avatar field, easy profile not save nothing.

I tested this:
I have added at line 16 of file /plugins/jsn/skeleton/skeleton.php this to bypass function:
return;


With this works. Now I have removed my test code.
  1. more than a month ago
  2. Support
  3. # 18
krnsgrffn
krnsgrffn Accepted Answer
Pro
Content Protected
  1. more than a month ago
  2. Support
  3. # 19
krnsgrffn
krnsgrffn Accepted Answer
Pro
Found it. The table names needed to be changed. Thanks.
  1. more than a month ago
  2. Support
  3. # 20
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