Easy Profile - Joomla Extension

Support

Resolved Update of EasyProfile gives error message.

jotun
Support
Thursday, May 11 2017, 12:00 PM

Hi. Trying to use Joomla's extension update on EasyProfilePro from 2.3.1 to 2.4.1, and it gives me some error msg's (see attached screenshot). I run "Clear Cache" and "Rebuild update sites" first before trying to update.

Responses (2)

admin Accepted Answer

Admin

Hi,
have you filled Download ID in Easy Profile options? see docs at http://docs.easy-profile.com/index.php/article/get-download-id

more than a month ago
Support
# 1

jotun Accepted Answer

Pro

Download ID was in place, as I have checked this already. But for some reason it works now after pasting it over again, save, clear cache and rebuild update sites again.

Problem solved....

more than a month ago
Support
# 2

Page :
1

There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Please login to post a reply

You will need to be logged in to be able to post a reply. Login using the form on the right or register an account if you are new here. Register Here »

Forgot Password?

Request Support

Ask a Question

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.