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Resolved Upgrade to 1.34 produced WHITE SCREEN on user list

emedia
Support
Friday, October 10 2014, 01:38 AM

I'm using Joomla 3.3.6. After upgrading from EasyProfile 1.3.2 to 1.3.4 the "User List Table" page on the front end is now completely WHITE. No error, no template even. Just a blank white screen. The only place to go from there is to hit the back button on the browser.

From the backend all looks fine, all EasyProfile plugins are enabled. Everything has been cleared of cache, etc.

Why is the user list table of EasySocial now showing a white screen and how do I get the list back on the frontend?

Responses (2)

emedia Accepted Answer

Pro

I figured out the glitch, but am not sure how to work around it.

Within the menu items settings > Table > Custom SQL WHERE was an area to exclude some members from being presented on the front end of the list.

The code was set to: user_id NOT IN (168,563,180,179,178,177,175,170,169,771,772,773,774,930)

This worked fine before. Now removing this code brings the list back.

However, I'd still like to hide those members. How do we now do this?

more than a month ago
Support
# 1

admin Accepted Answer

Admin

Hi,
sorry for late reply, can you please post me your site details? you can use the form below the reply in site details tab.

please specify from which version of Easy Profile become.

more than a month ago
Support
# 2

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