Easy Profile - Joomla Extension

Support

Support is currently Offline

Support Offday

Today is our off day. We are taking some rest and will come back stronger tomorrow. Promise!

Official support hours:

Monday To Friday except Saturday and Sunday
From 09:30 To 17:00
Our current time: Sunday 1:46 pm

Add a reply View Replies (3)

Resolved Upgrade to 1.4.1 from 1.3.11

kennethefford
Support
Tuesday, May 17 2016, 03:16 AM

Hi,

I just renewed my subscription to EasyProfile. Sorry, I missed my renewal date so just re-purchased the Pro version.

I am using EasyProfile 1.3.11 and am considering upgrading to 1.4.1 available on your site. My site uses the custom socialconnect.php file you provided me. Do I need to get a new socialconnect.php file to use the latest version of EasyProfile?

If so, can you please provide? Thanks in advance.

Ken

Responses (3)

admin Accepted Answer

Admin

Hi,
sorry for late reply, it was night for us.

Were there further changes affecting SocialConnect.php?

Yes, there are a minor fix to the routing process after login and "Redirect mode" option (not only popup). You can update to lastest version and continue to use last your SocialConnect.php for now. in coming days we will send you a new version with changes.

If so, how can I get some of the older interim updates (say 1.3.15, 1.3.18 and 1.4.1)?

We can send you these packages, contact me via mail. But we recommend to use latest version (1.4.3), the update process will not break your site,workflow or layout (about layout read at http://docs.easy-profile.com/index.php/article/upgrade-140 ). Keep in mind that you can always make a downgrade. Backup before upgrade is always recommended.

more than a month ago
Support
# 1

kennethefford Accepted Answer

Pro

Sorry, but I am still at v1.3.11 because I have been very busy with other tasks. Now your extension is at 1.4.3. Were there further changes affecting SocialConnect.php?

Your post concerned me due to the time between updates. Is there a better way to update to 1.4.3, perhaps by doing some of the interim updates along the way? If so, how can I get some of the older interim updates (say 1.3.15, 1.3.18 and 1.4.1)?

I have time now to do all the updates and want to work through this one. I will make a complete site backup to test the updates first before loading on my live site. I normally do this anyway, which is why updating takes so much time.

Thanks in advance.

Ken

more than a month ago
Support
# 2

admin Accepted Answer

Admin

Hi,
sorry for late reply, it was night for us.

I sent you a mail with your custom SocialConnect.

TIP before upgrade
Version 1.3.11 is very old (released almost a year ago), in the meantime we have made many updates. So we recommend to make a backup before update (this step is always recommended).
Still, from version 1.3.x to version 1.4.x we have introduced a feature to skip template override for registration/edit profile pages, read here for more info: http://docs.easy-profile.com/index.php/article/upgrade-140

more than a month ago
Support
# 3

Page :
1

There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Please login to post a reply

You will need to be logged in to be able to post a reply. Login using the form on the right or register an account if you are new here. Register Here »

Forgot Password?

Request Support

Ask a Question

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.