Toggle Submenu
  1. Forums
  2. Recent
  3. Categories
  4. Tags
  5. Users
  6. Badges
Support is currently Offline
Support Offday
Today is our off day. We are taking some rest and will come back stronger tomorrow. Promise!
Official support hours:
Monday To Friday except Saturday and Sunday
From 09:30 To 17:00
Our current time: Saturday 6:06 pm
Add a reply View Replies (1)

Resolved Upgrading Process from Free to Basic/Pro

  1. bilal.abdeen
    bilal.abdeen
  2. Features Request
  3. Thursday, March 10 2016, 04:02 AM
I installed the Free to Try version. Then, I decided to pay for the Basic one. After payment, I did not know what to do to upgrade my current installation. I thought I would need to enter the Order ID somewhere in the Options of Easy Profile. Apparently, there is a different installation package (zip) file for each version.

I suggest explaining this in the confirmation email message, which is sent after subscription, something like the following.

If you have the Free to Try version installed, please visit the installation page, and download the Basic package.
Responses (1)
admin
admin Accepted Answer
Admin
Hi,
upgrade is simple, you need to download Basic package from our download area and install it (not need to remove free version).

Anyway you have right, maybe some infos about this in docs is better :D

In the coming days we will add this in our docs (and email) ;)
  1. more than a month ago
  2. Features Request
  3. # 1
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.