Easy Profile - Joomla Extension

Support

Support is currently Offline

Support Offday

Today is our off day. We are taking some rest and will come back stronger tomorrow. Promise!

Official support hours:

Monday To Friday except Saturday and Sunday
From 09:30 To 17:00
Our current time: Sunday 8:10 am

Add a reply View Replies (3)

Resolved User can't to change password.

user_20151221022751
General
Wednesday, February 21 2018, 11:23 AM

login OK, but member change password will be error
"Warning
The email address you entered is already in use or invalid. Please enter another email address."

but this email just user email no change this.
why Cann't submit to save (change password only)?

Responses (3)

user_20151221022751 Accepted Answer

Pro

by the way:
if change email can to save.
but that is user email don't need to change.

more than a month ago
General
# 1

admin Accepted Answer

Admin

Hi,
I have just tried to change password and works. Can please try one more time?

more than a month ago
General
# 2

user_20151221022751 Accepted Answer

Pro

Thanks, others account is OK.
Just my test account had "error"
I will try to find out. thanks a lot.

more than a month ago
General
# 3

Page :
1

There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Please login to post a reply

You will need to be logged in to be able to post a reply. Login using the form on the right or register an account if you are new here. Register Here »

Forgot Password?

Request Support

Ask a Question

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.