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Add a reply View Replies (16)

Resolved User profile page no formatted + Error with social network plugin

  1. FabienB
    FabienB
  2. Support
  3. Thursday, December 10 2015, 02:43 PM
Hi,

I bought easyprofile today and am having several issues:

When accessing EasyProfile user profile menu (http://www.i-love-bingo.co.uk/member-profile.html), the page is not integrated with my template nor formatted (see screenshot). Yet when clicking on "Edit profile" from the same page, it redirects to correctly formatted page (http://www.i-love-bingo.co.uk/member-profile-area/profile.html?layout=edit) see second screenshot. You can login using test3, test3 to check.

The other issue is that social network does not work and return a error 500 in edit profile when enabled. I read the various posts and suggested solutions about it but nothing worked.

Your support would be appreciated.
Thanks
Fabien
Attachments (2)
2015-12-10.png 2015-12-10.png
2015-12-10 (1).png 2015-12-10 (1).png
Responses (16)
admin
admin Accepted Answer
Admin
Can you please post me your site details to check this? you can use the form below the reply in "Site Details" tab
  1. more than a month ago
  2. Support
  3. # 1
admin
admin Accepted Answer
Admin
Can you please post me your site details to check this?
mean something to check php error log and backend. Maybe your system not have minimal requirement of Social Network Plugin (http://docs.easy-profile.com/index.php/article/social-network-requirements)
  1. more than a month ago
  2. Support
  3. # 2
FabienB
FabienB Accepted Answer
Below are the details you requested
  1. more than a month ago
  2. Support
  3. # 3
FabienB
FabienB Accepted Answer
I dont see any issues with the PHP or the configuration.
  1. more than a month ago
  2. Support
  3. # 4
admin
admin Accepted Answer
Admin
Hi,
ok now works.

- you have installed and enabled Kunena Tabs plugin, but you not have kunena forum installed. Now I have disabled.
- you have installed and enabled EasyDiscuss Tab plugin, but you not have EasyDiscuss installed. Now I have disabled.
  1. more than a month ago
  2. Support
  3. # 5
FabienB
FabienB Accepted Answer
Hi,
The profile looks fine again thank you.

However it is still returning an error 500 when the social network plugin is enable.

Please can you get back to me as why?
THanks
  1. more than a month ago
  2. Support
  3. # 6
admin
admin Accepted Answer
Admin
Hi,
missing menu item of type "Easy Profile - Social Network" (docs at http://docs.easy-profile.com/index.php/article/social-network-installation)

Now I have create this (in Main Menu) and all seems to works :)
  1. more than a month ago
  2. Support
  3. # 7
FabienB
FabienB Accepted Answer
I also have another question:
why cant we see the joomla profile fields within the Easy Profile manage user fields component. For example, I would like to change the DOB so that the member is not 18 they cant join. The date of birth field is in the joomla profile plugin but I cant see it in easy profile? Can you explain why?
thanks
Fabien
  1. more than a month ago
  2. Support
  3. # 8
FabienB
FabienB Accepted Answer
Many thanks for resolving the other problem. I think I posted my last question as you posted the solution.

Thank you
Fabien
  1. more than a month ago
  2. Support
  3. # 9
admin
admin Accepted Answer
Admin
Hi,
why cant we see the joomla profile fields within the Easy Profile manage user fields component.
You can, Easy Profile extends Joomla user management, so all users plugins like "Joomla User Profile" works, see screenshots
Attachments (2)
Schermata 2015-12-10 alle 18.38.27.png Schermata 2015-12-10 alle 18.38.27.png
Schermata 2015-12-10 alle 18.38.41.png Schermata 2015-12-10 alle 18.38.41.png
  1. more than a month ago
  2. Support
  3. # 10
FabienB
FabienB Accepted Answer
Content Protected
  1. more than a month ago
  2. Support
  3. # 11
admin
admin Accepted Answer
Admin
What I mean is that I cannot manipulate the fields from within easy profile component backend.
Sorry I not understand what would you do. Field from Joomla User profile become from User profile plugin, not Easy Profile or Joomla.

I have also noticed that if I click on anyone I can edit their details. Is this normal? Or is it because I am login as a super user?
Yes, you are superuser. You can manage this ACL from Joomla Users Backend (all users that can edit profiles from backend can do also on backend)

Is Alphause point comptible with easy profile?
Sorry, we not have integration with Alphauser point. Maybe in future we will do.

Finally, is it possible to have the jreviews reviews appear as part of the article tab?
No, there is not plugin to do this for now.
  1. more than a month ago
  2. Support
  3. # 12
FabienB
FabienB Accepted Answer
I mean, where can I modify the Date of birth field? Where are the settings for the user profile?
  1. more than a month ago
  2. Support
  3. # 13
admin
admin Accepted Answer
Admin
Hi,
you can't modify Date of birth field from Profile Plugin, but you can create a new Easy Profile custom fields of type "Date". docs at http://docs.easy-profile.com/index.php/article/create-custom-field
  1. more than a month ago
  2. Support
  3. # 14
FabienB
FabienB Accepted Answer
HI,

Thank you again for your reply.

I have added a DOB field in easy profile but I cant seem to be able to change the date format. I would like it to be dd-mm-YY but if even when I enter this format the front end does show it and remains as YY-mm-dd. What do I need to do to change it?

Also, how can I modify the DOB field so that if the member enters his DOB but is not 18 yet, a message is triggered to say that you must be over 18 to join, and also stops the registration and void it?

Many Thanks
Fabien
  1. more than a month ago
  2. Support
  3. # 15
admin
admin Accepted Answer
Admin
Hi,
I have added a DOB field in easy profile but I cant seem to be able to change the date format. I would like it to be dd-mm-YY but if even when I enter this format the front end does show it and remains as YY-mm-dd. What do I need to do to change it?
You can change it only in profile page, in edit profile/registration pages is not possible.

Also, how can I modify the DOB field so that if the member enters his DOB but is not 18 yet, a message is triggered to say that you must be over 18 to join, and also stops the registration and void it?
You can only set parameters to leave possible to choose only dates for 18+ members, all other dates will not be allowed. see screenshot
Attachments (1)
Schermata 2015-12-11 alle 11.30.27.png Schermata 2015-12-11 alle 11.30.27.png
  1. more than a month ago
  2. Support
  3. # 16
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