Support

    You are here:  
  1. Home
  2. Support
Toggle Submenu
  1. Forums
  2. Recent
  3. Categories
  4. Tags
  5. Users
  6. Badges
Support is currently Offline
Support Offline
It's past support hour. We are taking some rest and will come back stronger tomorrow. Promise!
Official support hours:
Monday To Friday except Saturday and Sunday
From 09:30 To 17:00
Our current time: Monday 6:53 am
Add a reply View Replies (8)

Resolved User registration and modifying easyprofile fields in the background does not work after update

  1. UeS
    UeS
  2. General
  3. Thursday, April 14 2016, 04:27 PM
Hi
I upgraded a lot in the last few days, i.e. php, joomla and easyprofile (from a free version to Easy Profile Basic 1.3.18). Now, I have a few problems:

new users cannot register any longer. (The gateway did not receive a timely response from the upstream server or application.)
I cannot edit easyprofile field in the backend (empty white screen)

Versions:
Joomla! 3.5.1
PHP: 7.0.4
Easy Profile Basic 1.3.18
Responses (8)
UeS
UeS Accepted Answer
Pro
thanks, good to know ;-)
  1. more than a month ago
  2. General
  3. # 1
admin
admin Accepted Answer
Admin
Hi,
I have make this test:
I have disabled all Easy Profile plugins (see screenshot), with this Easy Profile do nothing but the problem persists, so, I can confirm you that this is not a Easy Profile issue.
Attachments (1)
Schermata 2016-04-14 alle 16.59.59.png Schermata 2016-04-14 alle 16.59.59.png
  1. more than a month ago
  2. General
  3. # 2
admin
admin Accepted Answer
Admin
in frontend or backend?
  1. more than a month ago
  2. General
  3. # 3
UeS
UeS Accepted Answer
Pro
Yes, I just changed the editor system wide and now I can edit again, thanks. But I still cannot register new users.
  1. more than a month ago
  2. General
  3. # 4
admin
admin Accepted Answer
Admin
Now I have choose for my account the tiny editor and all works fine.
  1. more than a month ago
  2. General
  3. # 5
admin
admin Accepted Answer
Admin
Hi,
mmmh, also when you go to Content Articles and try to edit some article. The problem is JCE editor, maybe is not PHP7 ready
  1. more than a month ago
  2. General
  3. # 6
UeS
UeS Accepted Answer
Pro
Content Protected
  1. more than a month ago
  2. General
  3. # 7
admin
admin Accepted Answer
Admin
Hi,
just tried and works (uploaded avatar), try to clean browser and Joomla cache.
  1. more than a month ago
  2. General
  3. # 8
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Request Support

Support is currently Offline
Ask a Question
Official support hours:
Monday To Friday except Saturday and Sunday
From 09:30 To 17:00

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.

We use a few cookies

Our site uses non fat, delicious cookies which help us improve your user experience. You can read more about it in our Legal page.