Support

  1. justee
  2. Support
  3. Saturday, March 13 2021, 02:21 AM
  4.  Subscribe via email
Hello,

I'm using a Joomshaper Edulif template. All the functions and options of the webcam are not displaying along with the author plugin. I also used the Joomla Protostar template. It didn't work either. I checked your documents and forum.
Attachments (2)
admin Accepted Answer
Admin
Hi,
sorry for late reply, it was a weekend :)

Upload
You can choose upload method from Avatar configuration:
- Go to Components->Easy Profile
- Choose Avatar Field
- Go to section "Image options"
- Choose upload method

Author plugin
Try to check if the Author plugin is enabled from Extensions->plugins. It's possible that the plugin will not works because the Author section seems overridden by the Joomshaper editor.
  1. more than a month ago
  2. Support
  3. # 1
justee Accepted Answer
Pro
Thank you! I feel silly I didn't check in the custom fields area.
  1. more than a month ago
  2. Support
  3. # 2
justee Accepted Answer
Pro
The author plugin doesn't work with Joomshaper. They have an author area as well but it doesn't work properly. Here is my official request. I feature request that Easy Profile integrates with Helix Ultimate Joomshaper. One other thing is I believe you have a great extension but maybe update Google+ to just Google.

Thanks. I will communicate with Joomshaper how I can do a workaround for this issue.
  1. more than a month ago
  2. Support
  3. # 3
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Request Support

Support is currently Offline

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy ProfileĀ® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.