1. resif
  2. General
  3. Sunday, February 07 2021, 03:29 PM
when i add a youtube video getting this issue
Attachments (2)
admin Accepted Answer
Admin
Hi,
Can you please post here the youtube link? We will check it
  1. more than a month ago
  2. General
  3. # 1
resif Accepted Answer
Content Protected
  1. more than a month ago
  2. General
  3. # 2
resif Accepted Answer
plus when i clisk example username on a profile... its shows different things
  1. more than a month ago
  2. General
  3. # 3
admin Accepted Answer
Admin
Hi,
try to replace file at /plugins/jsn/socialnetwork/app/Model/Video.php with attached file (unzip it first).

If this solve the issue then we will apply this patch in next release.

Thanks for your report.
Attachments (1)
  1. more than a month ago
  2. General
  3. # 4
resif Accepted Answer
Content Protected
  1. more than a month ago
  2. General
  3. # 5
admin Accepted Answer
Admin
Hi,
there is CSS conflict, anyway you can fix it by adding following CSS rule in your template's custom.css or in template configuration
.jsn_social_content a.overlay {position:static;}
  1. more than a month ago
  2. General
  3. # 6
resif Accepted Answer
thank you so much but i dont understand what does mean template configuraiton... i have no custom.css should i create or i have some css like templatece.css and template interface framework
  1. more than a month ago
  2. General
  3. # 7
admin Accepted Answer
Admin
With a Helix template you can follow docs at https://pcmshaper.com/post/how-do-override-the-css-styles-in-my-template/64

The fast way seems to add the CSS code in template configuration
  1. more than a month ago
  2. General
  3. # 8
resif Accepted Answer
well i created custom.css it worked.. thank you so much
  1. more than a month ago
  2. General
  3. # 9
resif Accepted Answer
i also entred at here on theme setings...
  1. more than a month ago
  2. General
  3. # 10
resif Accepted Answer
Content Protected
  1. more than a month ago
  2. General
  3. # 11
resif Accepted Answer
Content Protected
  1. more than a month ago
  2. General
  3. # 12
admin Accepted Answer
Admin
ok...replace my previous code with this:
.jsn_social a.overlay {position:static;}
  1. more than a month ago
  2. General
  3. # 13
resif Accepted Answer
Content Protected
  1. more than a month ago
  2. General
  3. # 14
admin Accepted Answer
Admin
Hi and sorry for late reply.
Can you please send me an admin account? we need to enable debug in your Joomla backend to check this. To keep it private then you can use the form below the reply in "Site Details" tab
  1. more than a month ago
  2. General
  3. # 15
resif Accepted Answer
i am using vps server i can see also on logs or ... tell me what you need.. i can enable debug and what you need joomla error log?.
did you checked on your webside...
  1. more than a month ago
  2. General
  3. # 16
resif Accepted Answer
hello, What was the issue....
  1. more than a month ago
  2. General
  3. # 17
admin Accepted Answer
Admin
Hi,
for now we have done a workaround to the file in /plugins/jsn/socialnetwork/app/Controller/ActivitiesController.php:
-Commented line 196
- Added line 198

We suspect some strange configuration in the DB server configuration, but we are still investigating....my workaround works but it is not the best way to works
  1. more than a month ago
  2. General
  3. # 18
resif Accepted Answer
status feed working o mobile well... its only about desktop...
  1. more than a month ago
  2. General
  3. # 19
resif Accepted Answer
so you clamiing that workj on your servers.. and its about my server...
its posibble... how can i use the that solution

/plugins/jsn/socialnetwork/app/Controller/ActivitiesController.php:
-Commented line 196
- Added line 198
  1. more than a month ago
  2. General
  3. # 20
admin Accepted Answer
Admin
and its about my server...
Probably some DB server configuration.

how can i use the that solution
I have already implemented this solution yesterday, so it should works in all devices (mobile and desktop). Can you confirm that this works for you?

Tomorrow we will do some more tests, if we still don't find a solution then my workaround will become definitive for the next version.
  1. more than a month ago
  2. General
  3. # 21
resif Accepted Answer
no its same.. it was working already on mobile...but on desktop same issue...
  1. more than a month ago
  2. General
  3. # 22
resif Accepted Answer
can you show me any demo working well on another server
  1. more than a month ago
  2. General
  3. # 23
admin Accepted Answer
Admin
Hi,
I have made some test on you site and seems to works after my fix...also with a desktop, see the video at https://youtu.be/tQcOqDkexOE

Unfortunately we did not find the cause of the issue, so we will include this fix in next release.
  1. more than a month ago
  2. General
  3. # 24
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