Support

  1. BevvyB
  2. Support
  3. Thursday, June 11 2015, 10:10 AM
Hi folks, two problems

1. Since I installed Easy Profile I can't register users as it always comes up with 'please enter a valid email address' - even though I have. I'm putting users in manually in the back end as this is a private site. I had no problem registering users before I installed Easy Profile.

2. The webcam avatar feature works in the backend but not the front end.

Cheers

Julian
BevvyB Accepted Answer
Basic
Content Protected
  1. more than a month ago
  2. Support
  3. # 1
admin Accepted Answer
Admin
ok,
try to add this CSS style at your template:
div.img_upload{width:350px}
  1. more than a month ago
  2. Support
  3. # 2
BevvyB Accepted Answer
Basic
Hey, thanks for sorting the email problem out so quickly.

Webcam doesn't work in front end - it allows you to take the picture and crop the picture - but when you save the picture it become a tiny spec of a picture, almost as if the crop only crops the top left pixel or something.

Works perfectly in back end.

I'm on a Mac running Safari.
  1. more than a month ago
  2. Support
  3. # 3
admin Accepted Answer
Admin
Hi,

Problem 1:
Email address is required by Joomla, you have set ACL for "Contact Details" fieldgroup to registered and have included email in this fieldgroup.
Now when you try to register some user then Joomla assume that this is a guest user (because account is not already registered) and you not see email field.
Now I have fixed on your site by changing from registered to public the parameter "Available for" for "Contact Details" fieldgroup

Problem 2:
I have tried and works. Please specify your OS and browser (with version).
  1. more than a month ago
  2. Support
  3. # 4
BevvyB Accepted Answer
Basic
I would create a new user for you to log in with, but I can't, because of the problem. See below.
  1. more than a month ago
  2. Support
  3. # 5
admin Accepted Answer
Admin
Hi,
you have set to not allow registration, so I need some account to check.
  1. more than a month ago
  2. Support
  3. # 6
BevvyB Accepted Answer
Basic
here you go
  1. more than a month ago
  2. Support
  3. # 7
BevvyB Accepted Answer
Basic
here you go
  1. more than a month ago
  2. Support
  3. # 8
admin Accepted Answer
Admin
Hi,
can you please post me your site link? if you want to keep private you can use the form below the reply in 'Site Details' tab
  1. more than a month ago
  2. Support
  3. # 9
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