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Resolved 'Add friend' not quite right

Queenielass
Support
Monday, May 07 2018, 07:14 PM

when a user adds a friend on the social network the 'wheel' spins but doesn't finish the process.
However, when you try again, the alert says this request has already been made so it's obviously working.
Can you check this out foe me please?

Responses (4)

admin Accepted Answer

Admin

Hi,
sorry for late reply.

This can happen when there is some problem with SMTP informations. If you use SSL/TLS email server then please go to Admin Panel->System Settings and make sure to add ssl:// as protocol in email server (see screenshot)

more than a month ago
Support
# 1

Queenielass Accepted Answer

Pro

I tried adding the ssl:// but it fails to send when I do.

Any other ideas?

more than a month ago
Support
# 2

admin Accepted Answer

Admin

Hi,
i have found still host without ssl://, now I have added it for your and the "Add Friend" button now works

more than a month ago
Support
# 3

Queenielass Accepted Answer

Pro

Ah - I had removed the ssl:// as the test mail failed with it!

Thanks for your help

more than a month ago
Support
# 4

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