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Add a reply View Replies (4)

Resolved 'Add friend' not quite right

  1. Queenielass
    Queenielass
  2. Support
  3. Monday, May 07 2018, 07:14 PM
when a user adds a friend on the social network the 'wheel' spins but doesn't finish the process.
However, when you try again, the alert says this request has already been made so it's obviously working.
Can you check this out foe me please?
Attachments (1)
IMG_0097.PNG IMG_0097.PNG
Responses (4)
admin
admin Accepted Answer
Admin
Hi,
sorry for late reply.

This can happen when there is some problem with SMTP informations. If you use SSL/TLS email server then please go to Admin Panel->System Settings and make sure to add ssl:// as protocol in email server (see screenshot)
Attachments (1)
Schermata 2018-05-08 alle 11.11.47.png Schermata 2018-05-08 alle 11.11.47.png
  1. more than a month ago
  2. Support
  3. # 1
Queenielass
Queenielass Accepted Answer
Pro
I tried adding the ssl:// but it fails to send when I do.

Any other ideas?
  1. more than a month ago
  2. Support
  3. # 2
admin
admin Accepted Answer
Admin
Hi,
i have found still host without ssl://, now I have added it for your and the "Add Friend" button now works :D
  1. more than a month ago
  2. Support
  3. # 3
Queenielass
Queenielass Accepted Answer
Pro
Ah - I had removed the ssl:// as the test mail failed with it!

Thanks for your help
  1. more than a month ago
  2. Support
  3. # 4
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