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Resolved All searches come up as "No Result"

arcascomputing
Bug Report
Tuesday, November 25 2014, 12:13 PM

Had installed this for a client and was working fine to start with but they're now reporting that all searches are bringing up "no result" when there quite clearly should be some!

I've checked obvious things like the template, switching off SEF URLs, disabling some of the search fields in case it was just one of them which was causing the problem, looking for script errors but regardless I just keep getting the same "no results" ... result

You can view the page at http://www.youngacademyofscotland.org.uk/members/membership/yas-members.html to test the search and I can give you backend access if needed, or if you have any pointers then I can investigate myself.

Accepted Answer

admin Accepted Answer

Admin

Hi,
sorry maybe I found the problem, try to remove empty line from "Areas of Interest" options.

In next release we will add some check to prevent this problem

more than a month ago
Bug Report
# Permalink

Responses (3)

arcascomputing Accepted Answer

Pro

Great, thanks for such a quick response, that does seem to have helped (will make sure the client knows to watch for that).

Very happy with the potential of this component and even happier with the support so happy to keep supporting it.

more than a month ago
Bug Report
# 1

arcascomputing Accepted Answer

Pro

Sure, added for you now.

more than a month ago
Bug Report
# 2

admin Accepted Answer

Admin

Hi,
Can you please post me a backend access to see your configuration? you can use the form below the reply in "site details" tab

more than a month ago
Bug Report
# 3

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