Support

    You are here:  
  1. Home
  2. Support
  3. Administrator Invite friends change
Toggle Submenu
  1. Forums
  2. Recent
  3. Categories
  4. Tags
  5. Users
  6. Badges
Support is currently Offline
Support Offday
Today is our off day. We are taking some rest and will come back stronger tomorrow. Promise!
Official support hours:
Monday To Friday except Saturday and Sunday
From 09:30 To 17:00
Our current time: Sunday 11:41 pm
Add a reply View Replies (19)

Resolved Date field disappears after you try to select date

  1. webmax
    webmax
  2. Bug Report
  3. Saturday, August 15 2015, 02:00 AM
Hi, am using basic version 1.3.11. I have a birthday date field in my form. Whenever I try to select a date, which is set by year, the whole date field disappears from screen. Am using a Callisto theme from Rockettheme:D , Jooma 3.4.2 with Gantry5. Please help. Thanks.
Responses (19)
admin
admin Accepted Answer
Admin
Hi,
we think you have some javascript conflict, can you please post me your site link to check?
  1. more than a month ago
  2. Bug Report
  3. # 1
webmax
webmax Accepted Answer
Pro
We are working on localhost for now. Will put it online soon. Will update this ticket then. Thanks.
  1. more than a month ago
  2. Bug Report
  3. # 2
webmax
webmax Accepted Answer
Pro
Content Protected
  1. more than a month ago
  2. Bug Report
  3. # 3
admin
admin Accepted Answer
Admin
Hi,
your template use mootools-more Javascript library, this library is not used in registration page and it has a consistent weight (237 Kb), this generate a conflict with Bootstrap Javascript. Anyway your template require this library so to fix this problem try to add this CSS code in some CSS file*:
.bsdate{display:table !important;}


* maybe in this file /templates/rt_callisto/custom/css-compiled/custom_66.css ;)
  1. more than a month ago
  2. Bug Report
  3. # 4
webmax
webmax Accepted Answer
Pro
That worked! Thanks so much for assistance.
  1. more than a month ago
  2. Bug Report
  3. # 5
sayloc
sayloc Accepted Answer
Basic
Content Protected
  1. more than a month ago
  2. Bug Report
  3. # 6
admin
admin Accepted Answer
Admin
Hi,
can you add date field on your registration form, we need to see this problem.
  1. more than a month ago
  2. Bug Report
  3. # 7
sayloc
sayloc Accepted Answer
Basic
i added data field on registration form and now its working .... thats wierd but without registration doestnt save any number
  1. more than a month ago
  2. Bug Report
  3. # 8
sayloc
sayloc Accepted Answer
Basic
Content Protected
  1. more than a month ago
  2. Bug Report
  3. # 9
admin
admin Accepted Answer
Admin
Hi,
thats wierd but without registration doestnt save any number
I'm sorry but I did not understand, can you explain me better?

We have found another problem that cause javascript error, you have a field with ":" char in alias, this should not be allowed (I think small bug). you need to remove this field and recreate without ":" char in alias.
  1. more than a month ago
  2. Bug Report
  3. # 10
sayloc
sayloc Accepted Answer
Basic
i mean if i add data field on registration form it works
but if i add data field (numeric ) only to profile it does not work (save any number)
i want to use it for age field.
  1. more than a month ago
  2. Bug Report
  3. # 11
admin
admin Accepted Answer
Admin
Hi,
i want to use it for age field.
To create a age field you need to use custom field of type "Date" (not numeric), with Date field user can select date of birth.
To show age on profile page you can set parameter "Display Type" parameter to "Age" (see screenshot), so in edit profile/registration profile you set date of birth and in profile page you will see number of years.
Attachments (1)
Schermata 2015-08-22 alle 10.50.41.png Schermata 2015-08-22 alle 10.50.41.png
  1. more than a month ago
  2. Bug Report
  3. # 12
stefano.leone
stefano.leone Accepted Answer
hi, I have the same problem, could you please help me?
References
  1. http://www.mywatchout.com
  1. more than a month ago
  2. Bug Report
  3. # 13
admin
admin Accepted Answer
Admin
Hi,
sorry @stefano leone in registration/edit profile page I do not see any Date field.
  1. more than a month ago
  2. Bug Report
  3. # 14
stefano.leone
stefano.leone Accepted Answer
Hi,
just published, please try again now
  1. more than a month ago
  2. Bug Report
  3. # 15
admin
admin Accepted Answer
Admin
Hi,
solution is on this topic: https://www.easy-profile.com/support/date-field-disappears-after-you-try-to-select-date.html#reply-8807

Your template not seems have some custom CSS file, maybe you can inline CSS in template configurations
.bsdate{display:table !important;}
  1. more than a month ago
  2. Bug Report
  3. # 16
stefano.leone
stefano.leone Accepted Answer
thanks it worked.
  1. more than a month ago
  2. Bug Report
  3. # 17
rodrigo-augusto-hernandez-ortiz
rodrigo-augusto-hernandez-ortiz Accepted Answer
Basic
Content Protected
  1. more than a month ago
  2. Bug Report
  3. # 18
admin
admin Accepted Answer
Admin
Hi,
sorry for late reply, it was a weekend for us.

You can add this CSS code at the end of file /templates/rsjuno/css/template.css
  1. more than a month ago
  2. Bug Report
  3. # 19
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.
Sorry, the discussion is currently locked. You will not be able to post a reply at the moment.

Request Support

Support is currently Offline
Ask a Question
Official support hours:
Monday To Friday except Saturday and Sunday
From 09:30 To 17:00

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.

We use a few cookies

Our site uses non fat, delicious cookies which help us improve your user experience. You can read more about it in our Legal page.