Support

  1. giorgi-bulia
  2. Bug Report
  3. Tuesday, September 28 2021, 04:38 PM
So I use Komento for commenting on my website and Easy profile so I currently installed tab plugin for komento and Jomsocial bridge.
After enabling komento tab plugin I get white page with this text when reporting is set to maximum in Global configurations:

Warning: require_once(/home/cobaltcc/public_html/zugdidi/components/com_komento/helpers/helper.php): failed to open stream: No such file or directory in /home/cobaltcc/public_html/zugdidi/plugins/jsn/tab_komento/tab_komento.php on line 39

Fatal error: require_once(): Failed opening required '/home/cobaltcc/public_html/zugdidi/components/com_komento/helpers/helper.php' (include_path='.:/opt/alt/php74/usr/share/pear') in /home/cobaltcc/public_html/zugdidi/plugins/jsn/tab_komento/tab_komento.php on line 39



Another problem is with links to profile in Komento. I installed Jomsocial bridge and selected Jomsocial in Profile Picture Integration field. click on username sends me to users Easy profile page, but as avatar in Komento I see First letters of my name . So Komento in same field has also option Profile pro (JSN) and if I select it then I see correct avatar but click on username does not work then. So not your version of Jomsocial bridge work and not their Profile pro (JSN).
Can you fix it?
admin Accepted Answer
Admin
This integration was for Komento 2.x, Probably you have a 3.x version.
  1. more than a month ago
  2. Bug Report
  3. # 1
giorgi-bulia Accepted Answer
Of course I have Komento 3. First build of Komento 3 was release back in 2016 so it is sad that you have not updated this plugin yet.
  1. more than a month ago
  2. Bug Report
  3. # 2
admin Accepted Answer
Admin
Hi,
unfortunately there is a big difference between Komento 2 and Komento 3: the developer has decided to remove the comment profile page (a page with avatar and komento statistics) from which our plugin fetches data.
  1. more than a month ago
  2. Bug Report
  3. # 3
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Request Support

Support is currently Offline

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.