Support

    You are here:  
  1. Home
  2. Support
  3. titocarrion56
Toggle Submenu
  1. Forums
  2. Recent
  3. Categories
  4. Tags
  5. Users
  6. Badges
Support is currently Offline
Support Offline
It's past support hour. We are taking some rest and will come back stronger tomorrow. Promise!
Official support hours:
Monday To Friday except Saturday and Sunday
From 09:30 To 17:00
Our current time: Wednesday 5:30 pm
Add a reply View Replies (13)

Resolved Error on install

  1. broggim
    broggim
  2. Bug Report
  3. Thursday, March 03 2016, 03:55 PM
Hi,

Just bought easy profile and installed it on our site but got an error! See message attached.

Thanks,
Michel
Attachments (1)
easyprofile.PNG easyprofile.PNG
Responses (13)
admin
admin Accepted Answer
Admin
Strange, can you please post me your site details*? we will install for you ;)

*To keep private you can use the form below the reply in "Site Details" tab
  1. more than a month ago
  2. Bug Report
  3. # 1
broggim
broggim Accepted Answer
details below
  1. more than a month ago
  2. Bug Report
  3. # 2
admin
admin Accepted Answer
Admin
Hi,
thanks, can you please grant me permission to see installation section?
Attachments (1)
Schermata 2016-03-03 alle 16.05.44.png Schermata 2016-03-03 alle 16.05.44.png
  1. more than a month ago
  2. Bug Report
  3. # 3
broggim
broggim Accepted Answer
Sorry, should be ok now :-)
  1. more than a month ago
  2. Bug Report
  3. # 4
admin
admin Accepted Answer
Admin
Done, on your site you had installed a old old Easy Profile version (but not removed correcly). This caused the problem.
  1. more than a month ago
  2. Bug Report
  3. # 5
broggim
broggim Accepted Answer
ok, great. Thanks.
  1. more than a month ago
  2. Bug Report
  3. # 6
broggim
broggim Accepted Answer
I'm still having problems....
I configured a menu item with Easy profile, but noting is displayed.... The link is below.

Thanks!
References
  1. http://staging1.sela.info/component/users/?view=login
  1. more than a month ago
  2. Bug Report
  3. # 7
admin
admin Accepted Answer
Admin
Hi,
when you go on your Profile Page as guest user then Easy Profile redirect you to login page.

You not have any menu item for Joomla login page so Joomla use default template "blanko - Sela Home", this template layout not show Joomla component output.

So to solve you need to create a menu item of type "Users"->"Login" and assing to this menu item some layout style like "Blanko - Sela Main Page"

Login page come from Joomla (not Easy Profile).
  1. more than a month ago
  2. Bug Report
  3. # 8
broggim
broggim Accepted Answer
Content Protected
  1. more than a month ago
  2. Bug Report
  3. # 9
admin
admin Accepted Answer
Admin
Easy Profile extends Joomla user management (not replace), so registration and edit profile pages are the same of Joomla (tabs are generated with Javascript and custom fields added by our user plugin).

You can create menu item of type:
- Users->Registration Form
- Users->Edit Profile

Anyway we recommend to use "Blanko - Sela Main Page" as default template style and assign "blanko - Sela Home" only to homepage.
  1. more than a month ago
  2. Bug Report
  3. # 10
broggim
broggim Accepted Answer
That's exactly what I've done, but no tabs are shown (see screenshot of menu-item)
  1. more than a month ago
  2. Bug Report
  3. # 11
admin
admin Accepted Answer
Admin
Hi,
Joomla user registration is disabled (see screenshot), so when you try to go on Registration page you will be redirect to login page.

To enable go to Users->Manage->Options (button on top left)

This happen with or without Easy Profile
Attachments (1)
Schermata 2016-03-03 alle 17.12.02.png Schermata 2016-03-03 alle 17.12.02.png
  1. more than a month ago
  2. Bug Report
  3. # 12
broggim
broggim Accepted Answer
OK, now I'm getting there :-). extendedReg used it's own registration procedure and so had to enable joomla registration and disable extendedreg plugin.

Thanks!
  1. more than a month ago
  2. Bug Report
  3. # 13
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Request Support

Support is currently Offline
Ask a Question
Official support hours:
Monday To Friday except Saturday and Sunday
From 09:30 To 17:00

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.

We use a few cookies

Our site uses non fat, delicious cookies which help us improve your user experience. You can read more about it in our Legal page.